Child Care Services Association

Child Care Services Association

ensuring affordable, accessible, high quality child care
for all young children and their families

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Employment Opportunities
	Looking for purposeful work? Our organization improves the lives of thousands of young children and their teachers across the state. With a diverse team that supports your success, your professional growth and the organization's high standards, Child Care Services Association offers competitive pay and a flexible workplace.
CCSA does not discriminate in its hiring and personnel procedures against any applicant for employment or any employees because of race, religion, sex, lifestyle, age, national origin, sexual orientation, or because of a handicapping condition that does not impair job performance. This applies, but is not limited to hiring, promotion, demotion, transfer, recruitment, recruitment advertising, disciplinary action, lay-off, termination, apprenticeship, and compensation. CCSA is an Equal Opportunity Employer. Before employment begins, a candidate being offered a position will need to provide CCSA with a readable transcript of the highest level of education completed. This would include education completed at the high school level, community college, college or university level. It will be the candidate's responsibility to produce the transcript from his or her educational institution. CCSA also performs a criminal background check and a motor vehicle check on every candidate before offering employment. To apply for employment or a volunteer position in Durham, Orange or Wake counties, send a resume with cover letter to: Child Care Services Association P.O. Box 901 Chapel Hill, North Carolina 27514 [P] 919.967.3272 [F] 919.967.9691 hr@childcareservices.org Open Monday through Friday, 8:00 a.m. - 5:00 p.m. Job Listings Finance and Human Resources Division There are no open positions in this division at this time Professional Development Initiatives Division Director of Database Development Compensation Initiatives Division Administrative Assistant II, Early Educator Certification Triangle Area Child Care Resource & Referral Division Substitute Teacher, Infant Toddler Bilingual Counselor III, Child Care Scholarship Technical Assistance Specialist Bilingual Family Support Counselor Administrative Assistant II, Scholarship Program Development and Communications Division There are no open positions in this division at this time Systems, Research and Development Research Manager I Operations Division There are no open positions in this division at this time Other Opportunities Volunteer Opportunities AmeriCorps - T.E.A.C.H. Early Childhood® Corps _______________ Finance and Human Resources Division There are no open positions in this division at this time Professional Development Initiatives Division Director of Database Development JOB SUMMARY: Supervise database software developers and manage development requests for all Child Care Services Association (CCSA) databases. The candidate should have good leadership skills and should be adept in scheduling, load balancing, prioritizing tasks & deliverables for critical software checkpoints and milestones. The candidate should foster team cohesiveness and cooperation with cross-functional groups throughout the agency. Manages functions associated with database support and development for all CCSA databases. Provides support to each project individually and oversees development of database links between all programs. DUTIES AND RESPONSIBILITIES: Treat information on CCSA clients, employees or Board members in a confidential manner Coordinate with project management and development leads to ensure a consistently high quality of software deliverables on time Supervise database development team to write software products for internal and external use Review Requirement Specification Documents and develop a comprehensive understanding of user requirements Write and/or communicate high level design specifications for the components Active participation in all phase review meetings with the development and business teams Develop a deep understanding of the product Hire, lead, motivate, mentor, train and retain talented team members Lead integration, performance and load testing of the solution implementation Review software designs, design and code reviews and documentation activities Create technical documents to support the QA and implementation process Create long range plans for program information management Communication with program supervisors or designated staff regarding data findings Generation of program reports for all program areas Database software development and management of database layouts Ensure that software and database documentation is up-to-date, complete and accurate and that versioning controls are adequate and operational Respond to database requests and delegate responsibility to database developers Perform other tasks as assigned by agency leadership SPECIAL SKILLS: Excellent oral/written communication skills Detail oriented, strong analytical skills and resourceful in issue resolution Be comfortable with fast paced schedule driven product cycles Be a driven team player who is self-motivated, independent and a proactive leader Expertise, including design and development in FileMaker Pro software Knowledge of MySQL; web page based coding languages- HTML, Javascript, CSS; web development language- PHP; database query language- SQL Detailed knowledge of Macintosh and PC computers Ability to collect, organize and analyze data EDUCATION AND EXPERIENCE REQUIREMENTS: At least 10 years of database application development experience Strong experience in taking functional specifications and transforming to technical design Experience in managing multiple delivery teams in a development environment Four year degree in Computer Science/Engineering or a related discipline with appropriate experience SPECIAL WORKING REQUIREMENTS: An automobile at his/her disposal; a valid, non-suspended NC driver’s license and a current automobile liability policy with continuous coverage. Reasonable accommodations may be made at agency’s discretion. Must be able to manipulate and operate office supplies and equipment. Occasionally required to lift up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities. No substantiation or criminal conviction of child abuse or neglect May require need for flexible schedules, including occasional evening and weekend work May work in shared space Some statewide/regional daytime and/or overnight travel may be required SALARY RANGE: $49,920 - $74,880 SALARY HIRING RANGE: $49,920 - $57,408 Compensation Initiatives Division Administrative Assistant II, Early Educator Certification JOB SUMMARY: Performs wide variety of duties, some of a confidential nature, including administrative and clerical functions. This position requires communication with program applicants, child care program directors and other partners. The administrative assistant is an independent position with specific responsibilities and also serves as support for other team staff. DUTIES AND RESPONSIBILITIES: Treat information on CCSA clients, employees or Board members in a confidential manner Process and distribute incoming mail and faxes Fill orders for internal and external requests for information Pull lists from database to obtain needed applicant documentation and follow up as needed Prepare and meter mailings Enter and maintain accurate program data (i.e. applications, payments) Make contacts as necessary to update database and answer general programmatic questions Monitor and maintain supplies and materials; complete purchase requisitions; place orders; pick up orders as necessary Batch and track payments and delivery to accounting Document and track received funds Perform general clerical work (i.e. copying, filing) Seek and perform tasks in support of division staff Provide front-desk phone/reception back-up coverage Perform other tasks as assigned by agency leadership SPECIAL SKILLS: Effective oral and written communication skills with internal and external clients Computer experience; knowledge of or demonstrated ability to learn FileMaker Pro EDUCATION AND EXPERIENCE REQUIREMENTS: Two years of college; coursework in business, child development or related field preferred Two years experience in administrative capacity or two years of child care experience with demonstrated administrative ability SPECIAL WORKING REQUIREMENTS: An automobile at his/her disposal; a valid, non-suspended NC driver’s license and a current automobile liability policy with continuous coverage. Reasonable accommodations may be made at agency’s discretion. Must be able to manipulate and operate office supplies and equipment. Occasionally required to lift up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities. No substantiation or criminal conviction of child abuse or neglect May require need for flexible schedules, including occasional evening and weekend work May work in shared space Some local travel may be required SALARY RANGE: $23,400 - $35,100 TYPICAL HIRING RANGE: $23,400 - $26,910 Please note that both ranges reflect salaries for a full-time employee and must be adjusted for hours fewer than 40. Triangle Area Child Care Resource & Referral Division Substitute Teacher, Infant Toddler JOB SUMMARY: Provide direct care to the children enrolled in the child care center in collaboration with their family members and model appropriate practices to student teachers, practicum students and volunteers. DUTIES AND RESPONSIBILITIES: Treat information on CCSA clients, employees or board members in a confidential manner Provide for the health and safety, including constant supervision, of up to 4 children ages 6 weeks to 24 months Work collaboratively with the Infant-Toddler Director to provide an environment that is developmentally appropriate and challenges children to grow in all developmental domains Abide by the policies and procedures of the Infant-Toddler Center child care program, as well as all licensing requirements Complete all documentation as required Communicate regularly with family members making them feel welcome and valued in the program Perform other tasks as assigned by agency leadership SPECIAL SKILLS: CPR and First Aid Certification required annually ITS-SIDS training within the past 3 years Ability to work well with a diverse population Professional appearance and demeanor Effective oral and written communication skills EDUCATION AND EXPERIENCE REQUIREMENTS: A bachelor’s degree in early childhood education/child development or related human services field or an associate’s degree in ECE/CD with extensive experience in child care settings Minimum of one year experience directly working with children in a child care center or family child care home with at least 1 year experience with infants and toddlers SPECIAL WORKING REQUIREMENTS: An automobile at his/her disposal with a valid, non-suspended NC driver's license and a current automobile liability policy with continuous coverage. Reasonable accommodations may be made at agency's discretion. Must be able to manipulate and operate office supplies and equipment. Occasionally required to lift up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities. No substantiation or criminal conviction of child abuse or neglect. SALARY RANGE : $25,480 - $38,220 SALARY HIRING RANGE: $25,480 - $29,302 Please note that both ranges reflect salaries for a full-time employee and must be adjusted for hours fewer than 40. Bilingual Counselor III, Child Care Scholarship JOB SUMMARY: Determine eligibility for child care scholarship programs administered by CCSA, connect families to other programs for which they may have eligibility and help those families find appropriate, high-quality child care, especially serving as a communication link between Spanish-speaking families and their child care providers or community resources. DUTIES AND RESPONSIBILITIES: Treat information on CCSA clients, employees or board members in a confidential manner Educate families about child care quality indicators (what to look for and what questions to ask) Tell families about community resources Provide interpretation/translation between parents and child care providers Work at off-site locations in order to provide services when, where and how families need them Answer questions and explain program policies and procedures for clients as needed Write and/or generate notification letters Provide interpretation/translation between parents and staffers that provide child care subsidy assistance Provide tax information relevant to their family income level Provide information about child care scholarships Determine eligibility for scholarships through a combination of screening sessions and solicitation of applications Recruit child care providers to participate in various scholarship programs Enter applicant and child care program information into database, update as needed and verify accuracy on regular basis Gather, enter, maintain and report required parent and child care provider information Process applications, make scholarship decisions and assign correct scholarships based on eligibility Represent CCSA and the Family Support Department as directed at fairs and other outreach events Perform other tasks as assigned by agency leadership SPECIAL SKILLS: Effective oral and written communication skills with internal and external clients Computer experience with knowledge of or demonstrated ability to learn FileMaker Pro Attention to detail with ability to accurately handle large volume of administrative work Computer, data entry skills, telephone skills, and the ability to use common office equipment, such as copy machine, fax machine and postage machine Strong organizational skills as well as flexibility Fluent in Spanish (both verbal and written communication) EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor’s degree in early childhood/child development or related human services. A minimum of two year’s experience working directly with families and children with at least one year’s experience working with Spanish speaking families and providing translating/interpreting services. SPECIAL WORKING REQUIREMENTS: An automobile at his/her disposal, a valid, non-suspended NC driver’s license and a current automobile liability policy with continuous coverage. Reasonable accommodations may be made at agency’s discretion. Must be able to manipulate and operate office supplies and equipment. Occasionally required to lift up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities. No substantiation or criminal conviction of child abuse or neglect May require need for flexible schedules, including occasional evening and weekend work May work in shared space Local travel required SALARY RANGE : $31,200 - $46,800 TYPICAL HIRING RANGE: $31,200 - $35,880 Please note that both ranges reflect salaries for a full-time employee and must be adjusted for hours fewer than 40. Technical Assistance Specialist JOB SUMMARY: The technical assistance specialist provides training, technical assistance and support to early care and education programs and works in collaboration with licensing consultants and other community agency staff working with child care providers to improve the quality and availability of child care. DUTIES AND RESPONSIBILITIES: Works collaboratively with the technical assistance associates and all other individuals providing technical assistance and training to child care providers serving young children Works collaboratively with licensing consultants, abuse and neglect consultants, early intervention specialists, community college educators, child care health consultants, and health inspectors working with local child care providers Helps child care programs and providers determine needs, develop objectives, identify funding, provide resources, implement strategies, and monitor progress made toward meeting the highest quality standards Demonstrates ability to support the social and emotional development of children Models developmentally appropriate activities and positive behavior management techniques during daily visits with children and early childhood staff in regulated child care center classrooms Works cooperatively and effectively as a team member by communicating and contributing information on a continuous basis Prepares, designs and implements a multi-phase plan for delivery of research-driven professional development for personnel with varying educational levels in the early childhood education field Collects data on the availability and quality of child care within the local area as specified by the technical assistance manager Determines needs and disseminate approved grant-funded materials to child care programs Works collaboratively with other technical assistance staff to produce articles on child care issues that can be used in various newsletters Meets all technical assistance outcomes for funded projects Demonstrates leadership abilities by serving as a mentor to technical assistance associates and assisting with the coordination of information between the regional specialist and technical assistance staff Attends all trainings and meetings required of technical assistance staff Prepares and submits all required reports Treats all information on CCSA clients, employees or board members in a confidential manner Participates in local, state and agency sponsored events or meetings Performs other tasks as assigned by agency leadership SPECIAL SKILLS: Effective oral and written communication skills with internal and external clients Computer experience with knowledge of or demonstrated ability to learn File Maker Pro, Excel and Word Attention to detail with ability to handle large volume of administrative work Ability to independently manage a large caseload of technical assistance and trainings throughout the region Ability to work well with a diverse client population Professional appearance and demeanor EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor’s degree in early childhood education or related field and three years experience in direct service and management working with children ages birth - five, their families or programs that serve them OR master’s degree in early childhood education or related field and two years experience in direct service and management working with children birth - five, their families or programs that serve them SPECIAL WORKING REQUIREMENTS: An automobile at his/her disposal, a valid, non-suspended NC driver’s license and a current automobile liability policy with continuous coverage (reasonable accommodations may be made at agency’s discretion) Must be able to manipulate and operate office supplies and equipment; occasionally required to lift up to 25 pounds (reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities) Extensive travel throughout the region and some state-wide travel No substantiation or criminal conviction of child abuse or neglect Requires the need for flexible schedules, including occasional evening and weekend work May work in shared space SALARY RANGE: $34,350 - $51,525 TYPICAL HIRING RANGE: $34,350 - $39,502 Bilingual Family Support Counselor JOB SUMMARY: The Bilingual Family Support Counselor educates all families about their child care options, financial resources to support their child care needs and other community resources. Serves as a cultural and linguistic bridge for Spanish-speaking families. DUTIES AND RESPONSIBILITIES: Treat information on CCSA clients, employees or Board members in a confidential manner Provide services when, where and how families need them; assess level of needed support and provide it including various types of intensive referral Listen, assess, and provide at least three (3) child care choices to families while educating them about quality indicators (what to look for, and what questions to ask) Provide interpretation/translation between parents and child care providers, and parents and other community resources to help them obtain child care Inform families about community resources; provide information about child care scholarships and tax information relevant to their family income level Gather, enter, maintain, and report required parent and child care provider information Contribute ideas for reaching out to families and alerting the community to our services Represent CCSA and the Family Support Department as directed and according to prescribed goals at fairs, at other outreach events, and provide Choosing and Using Quality Child Care workshops Perform other tasks as assigned by agency leadership SPECIAL SKILLS: Effective oral and written communication skills with internal and external clients Computer experience; knowledge of or demonstrated ability to learn referral database Attention to detail with ability to accurately handle large volume of administrative work EDUCATION AND EXPERIENCE REQUIREMENTS: A Bachelor’s degree in Early Childhood/Child Development or related human services Fluent in Spanish (both verbal and written communication). A minimum of two-year’s experience working directly with families and children with at least one year’s experience working with Spanish speaking families. SPECIAL WORKING REQUIREMENTS: An automobile at his/her disposal; a valid, non-suspended NC driver's license and a current automobile liability policy with continuous coverage. Reasonable accommodations may be made at agency's discretion. Must be able to manipulate and operate office supplies and equipment. Occasionally required to lift up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities No substantiation or criminal conviction of child abuse or neglect May require need for flexible schedules, including occasional evening and weekend work May work in shared space SALARY RANGE: $28,080 - $42,120 TYPICAL HIRING RANGE: $28,080 - $32,292 Please note that both ranges reflect salaries for a full-time employee and must be adjusted for hours fewer than 40. Administrative Assistant II, Scholarship Program JOB SUMMARY: Provide administrative and data entry support to the Family Support, Scholarship Program. DUTIES AND RESPONSIBILITIES: Treat information on CCSA clients, employees or Board members in a confidential manner Enter and maintain accurate program data in the File Maker Pro database Enter and manipulate data using Excel software Maintain and organize files of both clients and providers Order and maintain supply inventory Document and track checks to mail to providers Maintain and organize payment files and invoices Contact clients and providers to update and verify accurate information Conduct regular crosschecks of child care provider information including data against licensing accreditation and other data sources, ensuring accurate data are reflected in payments to providers Assist with departmental evaluations of providers served Perform various administrative tasks to include activities such as copying, filing, mailing Provide backup for initial screening of payments to providers when necessary Scan all documents for the Scholarship Program in order to accurately maintain a paperless filing system Perform other tasks as assigned by agency leadership SPECIAL SKILLS: Effective oral and written communication skills with both internal and external clients Computer experience, knowledge of or demonstrated ability to learn File Make Pro, Microsoft Word, and Excel Ability to demonstrate effective organizational skills Attention to detail with ability to perform various administrative tasks efficiently and accurately EDUCATION AND EXPERIENCE REQUIREMENTS: High school diploma and two years of college required Coursework in business, child development, or related filed is preferred Two year experience in an administrative capacity is preferred SPECIAL WORKING REQUIREMENTS: An automobile at his/her disposal; a valid, non-suspended NC driver's license and a current automobile liability policy with continuous coverage. Reasonable accommodations may be made at agency's discretion. Must be able to manipulate and operate office supplies and equipment. Occasionally required to lift up to 40 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities. No substantiation or criminal conviction of child abuse or neglect. May require need for flexible schedules, including occasional evening and weekend work. May work in a shared work space SALARY RANGE: $23,400 - $35,100 TYPICAL HIRING RANGE: $23,400 - $26,910 Please note that both ranges reflect salaries for a full-time employee and must be adjusted for hours fewer than 40. Development & Communications Division There are no open positions in this division at this time Systems, Research and Development Research Manager I JOB SUMMARY: Responsible for the development and implementation of internal evaluation projects and external research projects as assigned. DUTIES AND RESPONSIBILITIES: Treat information on CCSA clients, employees or board members in a confidential manner Interview, hire and evaluate the performance of Research Department staff Plan project timelines and work assignments Mentor and train the Research staff in all aspects of department activities to help staff succeed and to assure that the department’s research products meet internal standards set by the president and division vice president Aid in budget development and ensure adherence to budget requirements and limitations Seek new research projects and funding and assist in grant preparation Implement research projects including the development and testing of research tools, review of relevant literature, coordination of data collection and analysis and quality control measures Develop standardized procedures for securing compliance with rules and ethical guidelines on the study of human subjects Maintain and review (as necessary) the department’s procedure manual Communicate with stakeholders, such as child care resource and referral agencies, Smart Start Partnership or other agencies relevant to the studies in progress, define their roles in relation to studies and partner with them when appropriate Analyze study data, prepare summary reports and present report findings to funders and internal staff as appropriate Write formal reports of research findings for external audiences as assigned, including legislators Work collaboratively with CCSA’s Communications Department to produce external reports, press releases, determine optimal dissemination methods and put materials on CCSA’s Web site Participate in program management team meetings, and represent the Research Department in forums where collaboration potential exists Develop and annually evaluate the internal program research tools and perform program evaluation for internal agency services Work collaboratively with agency management members in the evaluation of their programs and provide analysis of data Perform other tasks as assigned by the Vice President, Systems, Research & Development SPECIAL SKILLS: Effective oral and written communication skills with internal and external clients Proficiency in using a Macintosh computer, Word, Excel and FileMaker Pro system Proficiency in using statistical programs such as JMP or SPSS Proficiency in data entry and data management Strong initiative and personal organization Effective at developing procedures to aid others in structuring their work and routines EDUCATION AND EXPERIENCE REQUIREMENTS: Master’s/bachelor’s degree, preferably in human services field with emphasis on social research, previous experience with survey research and at least one year of supervisory experience Two to four years research experience or college course work in research methods, public policy and survey design with at least one year of survey research experience and at least two years of supervisory experience Data management, data analysis and data entry skills required Previous supervisory experience SPECIAL WORKING REQUIREMENTS: An automobile at his/her disposal, a valid, non-suspended NC driver’s license and a current automobile liability policy with continuous coverage )Reasonable accommodations may be made at agency’s discretion) Must be able to manipulate and operate office supplies and equipment (Occasionally required to lift up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities) No substantiation or criminal conviction of child abuse or neglect May require need for flexible schedules with some evening and weekend work possible during data collections, analysis and reporting periods SALARY RANGE : $39,520 - $59,280 TYPICAL HIRING RANGE: $39,520 - $45,448 Please note that both ranges reflect salaries for a full-time employee and must be adjusted for hours fewer than 40. Operations There are no open positions in this division at this time Other Opportunities Volunteer Opportunities Volunteer opportunities at CCSA range from making telephone calls, typing and filing to assisting with a special event. Some opportunities may require a weekly commitment, while others may be for one day only. Responsibilities vary and positions are often created around the interests of the volunteer. If you would like to get involved with CCSA to promote affordable, accessible, high quality child care, please contact us now. AmeriCorps - T.E.A.C.H. Early Childhood® Corps Make a difference in a child's life while helping child care teachers return to school. Your service will not only improve early childhood education in the long term, but will help you earn an education award to apply to your own student loans or future schooling. Applications accepted February-July, for the subsequent August-June service year. For more information, click here.

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