Wake County Quality Supplement Program

As of OctobChild Playinger, 2014, a newly revised Wake County Quality Supplement program went into effect for 4- and 5-star Wake County child care providers hosting children birth-5 on child care subsidies from Wake County Human Services (WCHS).  Program changes emerged from research and consultation in the community on how best to support quality in facilities that serve children on subsidy.  Wake County SmartStart is contracting with Child Care Services Association (CCSA) to help administer the program.

Wake County SmartStart and CCSA are pleased to announce the continuation of the Wake County Quality Supplement Program for 2016-2017.  Please see sections below for information on how to renew your participation for 2016-2017 (starting July 1) or how to apply as a new participant.


Wake County SmartStart and CCSA welcome your continued participation in the Wake County Supplement Program for 2016-2017.  In order to renew for the 2016-2017 program year, which begins July 1, ongoing participants must complete and submit the following materials:

Materials are due on or before Wednesday, July 15, 2016. Please see the first page of the Provider Renewal and Agreement form for instructions on returning your documents.

Supplement rates for the 2016-2017 program year are unchanged and can be found on this information sheet.

Please be aware that Wake County Smart Start (WCSS) has an additional fiscal document for all Quality Supplement Recipients to complete for 2016-2017. WCSS will be sending and collecting this document from all QS Recipients in the coming weeks. Please keep an eye out for more information from WCSS.

For more information about the renewal process and the upcoming program year, click here to view a Power Point presentation.  Questions are also welcome by the Quality Supplement staff at the contact information listed further below.



Beginning July 2017, programs with 4 or 5 Program Standard points will no longer be eligible for Quality Supplement payments. In an effort to help maintain supplements for providers who fall into this category, please look for further details in this year’s Provider Agreement.



For a general program description and eligibility criteria for the Quality Supplement program please click here.

For a chart of the current 2016-2017 supplement rates, please click here.  Please note that rates are subject to change, based on available funding.

If you are not receiving a quality supplement and think you may qualify, please submit the following application materials:

New applications may be accepted only as funding allows.  In the event that the number of participants meets or exceeds the program budget, a waitlist will be maintained for new applicants.  Completed applications must be received by the 3rd working day of the month for consideration for that month’s supplement payments.

Additional required and resource documents for participating programs:



If you have questions or wish to receive further information by mail or email, please contact us at the following:



Other Program Documents/Resources


Budget/Fiscal Management Resources 


Please check back on this webpage periodically .  Updates, reminders, new documents and resources will be posted here regularly.