Thriving in Challenging Times: CCSA’s 2020 Annual Report

Young boy wearing a mask giving a thumbs up

Reflecting on This Year

When we began the 2019-2020 fiscal year, none of us anticipated what a strange, challenging year it would be. The events of 2020 have shaken the world and changed our lives. COVID-19 has affected us all, directly or indirectly, and its impact will be felt for years to come.

With challenges come opportunities to thrive. Through it all, Child Care Services Association (CCSA) adjusted to meet the needs of children, families, child care providers and communities while also managing the needs of our own staff. CCSA is happy to share with you our 2020 Annual Report.

In this report, you will see the remarkable work that child care providers have done to give children the stability and certainty they need during a time when instability controlled every aspect of our lives. You will also see the efforts of our great CCSA staff to continue their work with children, families and child care programs through this unprecedented time.

We had to adjust quickly to meet the needs of our constituents, and we did so with aplomb. We could not have done it without the support of our friends, donors and colleagues, and we truly appreciate the vital role you have played for CCSA this year.