Job Summary

Coordinate and develop activities for intensive early education quality improvement using a pedagogical approach for local services; manage coaching projects and professional development activities in Region 12. Supervise technical assistance and regional specialists. Serve as a liaison to other organizations around pedagogical practices.

Duties and Responsibilities

  • Create meaningful and relevant learning experiences for TA specialists using a mentor to coach learning model that values working relationships, builds on existing strengths and strives to meet individual coaching goals
  • Supervise TA specialists, distributing and managing TAs weekly caseloads and schedules. Approves time off and signs time sheets for the TA staff. Assists director in hiring and evaluating TA staff
  • Assist director with developing enhanced TA services, planning and designing new projects based on community needs, and advancing pedagogical approaches
  • Assist director with reporting and data collection
  • Oversee and coordinate a comprehensive training program for TA specialists related  to to effective coaching
  • Work collaboratively with other TA managers to coordinate TA services to sites awarded grants and/or awards and to monitor implementation of grant procedures
  • Oversee regular departmental file audits. Reviews program files for accuracy and provides feedback to TAs
  • Manage project budgets and track spending for individual projects
  • Work with the Sr. director to develop, facilitate and implement policies, procedures and expectations related to instructional support projects. May take the shape of creating manuals, professional development and leading departmental discussions
  • Develop, coordinate, implement and oversee all project activities including project materials, learning experiences and time-lines
  • Lead and participate in all live and on-line team meetings
  • Provide TA specialists with a variety of resources, relevant learning experiences and on-line networking opportunities
  • Facilitate and support use of professional development and data collection system for TA specialists and teachers 
  • Work with the Sr. Director and other managers to develop and implement TA orientation
  • Serve as a mentor and support resource to the TA staff on CLASS® and instructional support activities
  • Work collaboratively to coordinate TA specialists’ CLASS® observations and certification/renewal
  • Work with the research team to aggregate, analyze and report on data related to all assigned projects
  • Work with the leadership team to complete all quarterly and year end reports
  • Serve as department representative in agency sponsored events (to include ASK Conference and events such as those to support Week of the Young Child)
  • Supervise TA specialists supporting their work related to various projects
  • Represent CCSA and the TA department on state, regional or other committees as assigned
  • Deliver presentations at state or national conference events highlighting the importance of effective coaching practices in early care and education
  • Perform other tasks as assigned by agency leadership
  • Treat information on CCSA clients, agency partners, employees or board members in a confidential manner

Special Skills

  • Effective oral and written communication skills with internal and external clients
  • Computer experience; knowledge of or demonstrated ability to learn File Maker Pro, Excel, and Word
  • Strong attention to detail and demonstrated ability to use good judgment
  • Excellent organizational and planning skills
  • Ability to work professionally in a team environment as well as independently
  • Self-motivated, works well under pressure and actively seeks advisement when necessary

Education and Experience Requirements

  • A Master’s degree in Early Childhood, Child Development or related field, preferably with coursework in adult education, or equivalent education or experience
  • At least two years of experience as an early care and education practitioner or administrator with supervisory experience and a demonstrated ability to establish a cohesive team is required
  • Direct experience as a coach, technical assistance specialist, adult educator or professional development instructor in the early care and education field is preferred
  • Must have Early Educator Certification – Level 12, with TA and PD endorsements, or be eligible to acquire within three months of employment
  • A strong understanding of the CLASS™ framework and experience as a CLASS™ classroom observer is required; affiliate trainer status is preferred
  • Currently certified, or eligible to acquire certification, as an observer for Infant, Toddler and Pre-K CLASS™ measures
  • A strong understanding of NC state licensing requirements, standards of practice, professional development opportunities and resources in early care and education settings
  • Familiarity, knowledge and experience with Program Administration Scale (PAS) Environment Rating Scales (ERS), NAEYC standards and state approved curriculum preferred
  • A strong understanding of research-based adult learning and developmentally appropriate practices for young children is required for success

Special Working Requirements

  • An automobile at his/her disposal; a valid, non-suspended NC driver’s license and a current automobile liability policy with continuous coverage
  • Statewide travel is required
  • No substantiations or criminal conviction of child abuse or neglect
  • Must be able to manipulate and operate office supplies and equipment.  Occasionally required to lift up to 25 pounds. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential responsibilities
  • May require need for flexible schedules, including occasional evening and weekend work

CCSA Benefits

CCSA has a generous benefits package. Permanent employees that work at least 20 hours per week are eligible for benefits. Some of the benefits we offer include:

  • Section 125 Cafeteria Plan
  • Health, dental, vision and life insurance
  • Medical and Dependent Care Flexible Spending Accounts (FSA)
  • Employer contribution to 401k Retirement Plan
  • Paid annual and sick leave
  • 15 paid days of holiday leave
  • Paid child Involvement Leave
  • Paid discretionary leave
  • Employee Assistance Program
  • Child Care Tuition payments
  • And more…

CCSA also offers many fringe benefits. Some of the fringe benefits include:

  • Commitment to diversity and equity
  • Casual dress work environment
  • Hybrid work schedules / flexible schedules
  • Direct deposit
  • Standing and emergency payroll advances
  • Child Care Referral assistance
  • And more…

CCSA has been awarded Living Wage Employer Certifications in Orange and Durham Counties, and is a Family Forward NC Certified Employer.

Employment is contingent upon passing a criminal background check. CCSA is no longer requiring the COVID-19 vaccine for employment due to the fact that there is significantly less risk of severe illness.  However, CCSA strongly recommends that employees receive this vaccination in order to minimize the risk of infections in our workplace. 

Job Features

Job CategoryExempt
DivisionTriangle Child Care Resource & Referral
DepartmentTechnical Assistance
Salary Range$52,060 – $78,091

Division: Triangle Area Child Care Resource and Referral Services Division
Job Type: Full Time
Job Location: Durham-NC Remote

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