Due to COVID-19, Child Care Services Association (CCSA) is not open to public walk-ins and face-to-face appointments.
Skip ahead to resources and contact information for families, providers, and other departments.
A Letter from CCSA’s President
Please be patient as we navigate through these uncertain times. Our goal is to keep our staff and community safe, continue business operations in service of our mission and do our part to reduce the risk of exposure to COVID-19.
Staff will be able to assist you during CCSA’s regular business hours. Please review the specific department you are trying to reach for the correct email and phone number to contact. Contact information is below for families, providers, and other departments at CCSA.
We will continue to post COVID-19 resources and news. You will find information regarding public health and safety, ECE policy from DHHS, food resources, online educational tools to help in the classroom and the home and more.
The health and well-being of our staff is of the utmost importance to us, particularly during the complex and evolving COVID-19 outbreak. As the situation continues to change, CCSA will continue to care for our people and serve our partners, particularly those who continue to be on the front lines of caring for children and families.
Thank you for your patience and cooperation as we work through this evolving public health emergency.
Sincerely,
Marsha Basloe
President, Child Care Services Association
Latest Resources for Families
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American Rescue Plan and the Child Care Workforce
Congress has spoken – with rules and funding. Now it’s up to each state to figure out the next steps as to how the new funding will be used best. -
Voices of Strength and Resilience in Early Childhood: 2020 Year in Review
As we move into a new year and come up on the marker of a full year spent in crisis around the world, we see some hope on the horizon. Here is an update to CCSA’s Early Childhood COVID-19 Timeline for September 2020 through January 2021. -
Additional Help on the Way to Support Child Care for Working Parents
FY2021 Consolidated Appropriations and COVID Relief Act provides many different types of support for working parents who depend on child care and also for child care programs who serve these families.
Contact Information for Families
Child Care Referral Central
CCRC Services, a free referral program, is monitoring child care program closures as well as programs that may have additional capacity.
All in-person family education seminars are canceled until further notice.
Call us toll-free at 1-855-327-5933 or email us.
Durham PreK
For questions about the Durham PreK application or child pre-K placement, call us at 1-833-PREK-EDU (1-833-773-5338) (also available in Spanish) or email us.
To start an application or to submit additional documents, you can also email or call the contacts above, or visit www.durhamprek.org.
Paying for Child Care
For more information about assistance paying for child care, call (919) 403-6950, ext. 6842.
Latest Resources for Providers
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American Rescue Plan and the Child Care Workforce
Congress has spoken – with rules and funding. Now it’s up to each state to figure out the next steps as to how the new funding will be used best. -
Voices of Strength and Resilience in Early Childhood: 2020 Year in Review
As we move into a new year and come up on the marker of a full year spent in crisis around the world, we see some hope on the horizon. Here is an update to CCSA’s Early Childhood COVID-19 Timeline for September 2020 through January 2021. -
Child Care Services Association COVID Vaccine Information
Child care providers are encouraged to look at accessing the COVID vaccine given their work on the front lines of child care.
Contact Information for Providers
T.E.A.C.H. NC
We’re providing limited, remote services and support. A team member will respond to you as soon as possible.
Call us at 919-967-3272, ext. 2102, or email us.
T.E.A.C.H. National
Call us at 919-967-3272, ext. 2107, or email us.
Durham PreK
For questions about the Durham PreK Site RFA process or other general Durham PreK questions, call us at 1-833-PREK-EDU (1-833-773-5338) or email us.
Child Care WAGE$
Call us at 919-967-3272, ext. 2101, or email us.
Infant-Toddler Educator AWARD$
Call us at 919-967-3272, ext. 2101, or email us.
Professional Development
All professional development and training workshops are available virtually. Please see our training calendar.
In-person sessions are canceled until further notice.
Call us at 919-967-3272, ext. 2104, or email us.
spoonFULL
We are still delivering meals to participating child care centers. We’re taking extreme caution to ensure the cleanliness of our kitchens and following CDC and EPA guidelines. Call us at 919-314-6860 or email us.
Child & Adult Food Care Program (CACFP)
Call us at 919-967-3272, ext. 2109.
Technical Assistance
Call us at 919-967-3272, ext. 2110, or email us.
Additional Contact Information
Media
If you are the media, please contact our Communications Department at 919-967-3272, ext. 1918, or email us.