Due to COVID-19, Child Care Services Association (CCSA) is not open to public walk-ins and face-to-face appointments.
Skip ahead to resources and contact information for families, providers, and other departments.
A Letter from CCSA’s President
Please be patient as we navigate through these uncertain times. Our goal is to keep our staff and community safe, continue business operations in service of our mission and do our part to reduce the risk of exposure to COVID-19.
Staff will be able to assist you during CCSA’s regular business hours. Please review the specific department you are trying to reach for the correct email and phone number to contact. Contact information is below for families, providers, and other departments at CCSA.
We will continue to post COVID-19 resources and news. You will find information regarding public health and safety, ECE policy from DHHS, food resources, online educational tools to help in the classroom and the home and more.
The health and well-being of our staff is of the utmost importance to us, particularly during the complex and evolving COVID-19 outbreak. As the situation continues to change, CCSA will continue to care for our people and serve our partners, particularly those who continue to be on the front lines of caring for children and families.
Thank you for your patience and cooperation as we work through this evolving public health emergency.
Sincerely,
Marsha Basloe
President, Child Care Services Association
Latest Resources for Families
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Child Care Workforce Compensation: A Key Component for Economic Recovery
Child care is the workforce behind the workforce, yet the market is failing. The Child Care WAGE$® program is a common sense solution to a market failure. North Carolina’s economic recovery depends on it. -
Saturday’s Eviction Ban is Set to Expire, Increasing the Risk of Homelessness for N.C. Families with Children
Saturday’s nationwide eviction ban is set to expire. President Biden is asking Congress to extend the ban. Congress needs to hear from you! We advocate for young children to be in high quality early learning programs. We also must advocate for them to be in safe and secure homes. Both housing and early childhood programming are essential for our children and families! -
It’s Time to Bring Child Care Assistance and Safe and Secure Housing Together for Young Children in Families Experiencing Homelessness
Additional federal funds have arrived. Guidance documents are now available. It’s time to expand the partnerships necessary to ensure young children in families experiencing homelessness have access to high-quality child care and housing. It’s doable. It’s time to prioritize it.
Contact Information for Families
Child Care Referral Central
CCRC Services, a free referral program, is monitoring child care program closures as well as programs that may have additional capacity.
All in-person family education seminars are canceled until further notice.
Call us toll-free at 1-855-327-5933 or email us.
Durham PreK
For questions about the Durham PreK application or child pre-K placement, call us at 1-833-PREK-EDU (1-833-773-5338) (also available in Spanish) or email us.
To start an application or to submit additional documents, you can also email or call the contacts above, or visit www.durhamprek.org.
Paying for Child Care
For more information about assistance paying for child care, call (919) 403-6950, ext. 6842.
Latest Resources for Providers
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Child Care Workforce Compensation: A Key Component for Economic Recovery
Child care is the workforce behind the workforce, yet the market is failing. The Child Care WAGE$® program is a common sense solution to a market failure. North Carolina’s economic recovery depends on it. -
Providing Consistency in a Time of Turmoil: I am WAGE$ with Tanaka Eaddy
“WAGE$ has helped me and my family so much,” Tanaka Eaddy said. “I could pay for my books in school. We were able to buy a house. WAGE$ helped me get through COVID when I didn’t get a check. It was an incentive to know I could get more money with more education, and it has also helped me stay in early childhood. It really has!” -
Saturday’s Eviction Ban is Set to Expire, Increasing the Risk of Homelessness for N.C. Families with Children
Saturday’s nationwide eviction ban is set to expire. President Biden is asking Congress to extend the ban. Congress needs to hear from you! We advocate for young children to be in high quality early learning programs. We also must advocate for them to be in safe and secure homes. Both housing and early childhood programming are essential for our children and families!
Contact Information for Providers
T.E.A.C.H. NC
We’re providing limited, remote services and support. A team member will respond to you as soon as possible.
Call us at 919-967-3272, ext. 2102, or email us.
T.E.A.C.H. National
Call us at 919-967-3272, ext. 2107, or email us.
Durham PreK
For questions about the Durham PreK Site RFA process or other general Durham PreK questions, call us at 1-833-PREK-EDU (1-833-773-5338) or email us.
Child Care WAGE$
Call us at 919-967-3272, ext. 2101, or email us.
Infant-Toddler Educator AWARD$
Call us at 919-967-3272, ext. 2101, or email us.
Professional Development
All professional development and training workshops are available virtually. Please see our training calendar.
In-person sessions are canceled until further notice.
Call us at 919-967-3272, ext. 2104, or email us.
spoonFULL
We are still delivering meals to participating child care centers. We’re taking extreme caution to ensure the cleanliness of our kitchens and following CDC and EPA guidelines. Call us at 919-314-6860 or email us.
Child & Adult Food Care Program (CACFP)
Call us at 919-967-3272, ext. 2109.
Technical Assistance
Call us at 919-967-3272, ext. 2110, or email us.
Additional Contact Information
Media
If you are the media, please contact our Communications Department at 919-967-3272, ext. 1918, or email us.