Enhanced Referrals

For Families

A dedicated specialist provides families with important considerations when choosing high-quality child care.

For Employers

Early Years can help businesses and community agencies deal effectively with child care issues that confront their employees and community.

Enhanced Programs For Families

Enhanced Child Care Education and Referral Services include more one-on-one, extended contact with families and include the following:

  • Additional educational materials on the importance of quality child care and how it matters to children’s development
  • Current, up-to-date vacancy information for selected providers/programs
  • Information and assistance with accessing different child care subsidy programs, including:
    • Information on eligibility guidelines
    • Copies of application(s)
    • Assistance completing applications
    • Identification of child care providers accepting subsidy vouchers/scholarships
  • Referrals to programs willing to provide non-traditional-hour care (care for evenings/nights, weekends, rotating or varying schedules etc.)
  • Counselor-assisted visits to high quality child care programs, consisting of coaching and guidance on how to identify a high quality, safe and healthy child care setting (offered in-person on-site or virtually)
  • Follow-up with families until care has been selected
  • Additional follow-up information on the federal and state Earned Income Tax Credits
  • Parenting information on assisting children through stressful transitions
  • Enhanced referrals to other community-based social services assisting families in financial crisis

Enhanced Programs For Employers

Enhanced Child Care Services: Empowering Your Employees, Elevating Your Company

We recognize that a thriving workplace values both professional excellence and personal well-being. Child Care Referral Central’s employee-sponsored Enhanced Child Care Education and Referral Services are designed to enhance your company’s family-friendly practices and support your employees in achieving their best.

Join Us in Creating a Better Work-Life Balance

By choosing our enhanced child care services, you’re taking a step toward creating a workplace where both employees and your company can flourish. Reach out to us today to start elevating your company culture.

Contact Christy Thalheimer, child care referral director, to discuss integrating these enhanced child care services into your employee benefits package.

Get Started Today!

Enhanced Child Care Referral Services For City of Raleigh

The CARES Project: Childcare Access Raleigh Expansion Services


Building on the services provided through the Young Child Homelessness Outreach Project, the CARES Project expands intensive child care assistance to eligible City of Raleigh families, including those experiencing financial challenges or housing instability.

Through this project, Child Care Referral Central takes a proactive, hands-on approach to helping families overcome barriers to finding and maintaining child care. In addition to personalized guidance and ongoing support, CARES provides assistance with transportation to child care visits and initial enrollment fees when eligible.

By addressing child care challenges early, the project aims to help families maintain employment, strengthen financial stability, and reduce the risk of housing instability or homelessness.

The CARES Project is supported by the City of Raleigh through Community Enhancement Grant (CEG) funding provided by the federal Community Development Block Grant (CDBG) program.

Additional Resources

Young Child Homelessness Outreach Project: Helping Wake County families experiencing homelessness overcome barriers to accessing and maintaining child care.

Through the Young Child Homelessness Outreach Project (YCHOP), Child Care Referral Central provides intensive, individualized support to families experiencing homelessness or housing instability.

Recognizing that these families often face multiple challenges, our Referral Specialists take a hands-on approach that goes beyond traditional child care referrals. This includes working closely with families and community partners to address barriers, navigate financial assistance options, coordinate connections to essential resources, and provide ongoing support throughout the child care search and enrollment process.

Our goal is to make the process less overwhelming for families while helping them access stable child care that supports their children’s development and their family’s well-being.

How to Connect or Refer a Family

Families can contact Child Care Referral Central directly, and community partners can refer families who may benefit from additional support.

Call: 1-855-327-5933
Email: referral@earlyyearsnc.org
Hours: Monday through Friday, 8:00 a.m. to 5:00 p.m.

Community partners can contact our team to coordinate a referral and, with the family’s permission, share relevant information to help us provide timely, personalized assistance.

Learn More About the Young Child Homelessness Outreach Project