Enhanced Referrals

Enhanced Child Care Education and Referral Services include more one-on-one, extended contact with families and include the following:

  • Additional educational materials on the importance of quality child care and how it matters to children’s development
  • Current, up-to-date vacancy information for selected providers/programs
  • Information and assistance with accessing different child care subsidy programs, including:
    • Information on eligibility guidelines
    • Copies of application(s)
    • Assistance completing applications
    • Identification of child care providers accepting subsidy vouchers/scholarships
  • Referrals to programs willing to provide non-traditional-hour care (care for evenings/nights, weekends, rotating or varying schedules etc.)
  • Counselor-assisted visits to high quality child care programs, consisting of coaching and guidance on how to identify a high quality, safe and healthy child care setting (offered in-person on-site or virtually)
  • Follow-up with families until care has been selected
  • Additional follow-up information on the federal and state Earned Income Tax Credits
  • Parenting information on assisting children through stressful transitions
  • Enhanced referrals to other community-based social services assisting families in financial crisis

Enhanced Programs

Durham Enhanced Referral Services

CCSA’s Child Care Education and Enhanced Referral Program helps children arrive at school healthy and ready to succeed by helping them access high quality child care programs which emphasize education and learning, and support all domains of young children’s development.

Families who live in Durham County and are low-income, teen parents, families in transitional or temporary housing, Spanish-speaking, or have a child with an identified special need quality for these enhanced services.

Learn more about our funder, Durham’s Partnership for Children

Wake County Enhanced Referral Services

CCRC Specialists work with each families’ unique needs by providing FREE consumer education and referral services, which include counseling on child care options and indicators of quality, as well as customized referrals to potential child care programs, assistance checking child care program vacancies and accompanied site-visits, support navigating child care financial assistance, and Spanish interpretation and translation assistance.

Spanish speaking families and/or families in the Latinx community with children Birth to 5 years old qualify for these enhanced services.


Learn more about our funder, Wake County Smart Start