Administrative Assistant II

Full Time
Durham, NC
Posted 5 months ago

Job Summary:

Provide administrative, data entry, project coordination and logistical support for Family Support. Provide back-up support to agency reception staff.

DUTIES AND RESPONSIBILITIES:

  • Treat information on CCSA clients, employees or Board members in a confidential manner
  • Collect and track monthly teacher and provider documentation for Babies First NC payments
  • Assist with appointment scheduling, follow-up, and collection of necessary documentation from clients
  • Order and stock general office supplies, departmental brochures and resources; maintain a supply inventory
  • Assist with purchasing orders and tracking of expenses
  • Prepare informational packets to mail to clients and partner agencies
  • Follow up with child care providers by phone about needs for updated information and/or documentation of changes
  • Collaborate with other bilingual staff for document translation
  • Assist with communication with waiting list and scholarship families by phone and/or email
  • Assist with department evaluations by conducting phone surveys and tracking survey participant and completion information
  • Coordinate creation of bimonthly family newsletter
  • Coordinate, prepare and track bulk mailings
  • Maintain and organize departmental files
  • Perform various other administrative tasks including copying, faxing, printing, etc.
  • Assist office with occasional front desk/reception coverage
  • Perform other tasks as assigned by agency leadership

SPECIAL SKILLS:

  • Effective oral, written and interpersonal communication skills with internal and external clients
  • Strong command of Microsoft Office and Google Platform
  • Attention to detail with ability to accurately handle large volume of administrative work
  • Spanish-language fluency preferred

EDUCATION AND EXPERIENCE REQUIREMENTS:

  • Two years of college.  Two years administrative experience with a variety of office responsibilities 
  • Data entry experience preferred

SPECIAL WORKING REQUIREMENTS:

  • An automobile at his/her disposal; a valid, non-suspended NC driver’s license and a current automobile liability policy with continuous coverage.  Reasonable accommodations may be made at agency’s discretion
  • Must be able to manipulate and operate office supplies and equipment.  Occasionally required to lift up to 25 pounds.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities
  • No substantiation or criminal conviction of child abuse or neglect
  • May require need for flexible schedules, including occasional evening and weekend work
  • May work in shared space

How To Apply
Please submit cover letter and resume toHR@childcareservices.org

Job Features

Job CategoryNon-Exempt
DIVISIONCCR&R
DEPARTMENTFAMILY SUPPORT
SERVICE AREASTATEWIDE
DIRECT SUPERVISORDATA & PROVIDER RELATIONS SR. MANAGER
HOURS PER WEEK40
SALARY RANGE$26,715 TO $40,073