Counselor III, Early Educator Certification

Part Time
Chapel Hill, NC
Posted 3 weeks ago

JOB SUMMARY: Perform duties at both the counselor and coordinator levels. Act as a case manager for individuals certified by Early Educator Certification by processing applications against the eligibility requirements, policies and procedures developed by the division. Assume responsibility for the accurate implementation of the program and supervise staff if/as program growth occurs.

Duties and Responsibilities
  • Treat information on CCSA clients, employees or Board members in a confidential manner
  • Process incoming mail and faxes
  • Respond to internal and external requests for information as appropriate
  • Process applications and make certification decisions based on educational documentation and program policies
  • Batch and track payments and deliver to accounting
  • Answer questions and explain program policies and procedures as needed
  • Write and/or generate certificates, notification letters and other program materials
  • Prepare and meter mailings
  • Maintain, track and manage hardcopy and database records of participants and payments
  • Participate in creating, implementing and tracking team goals
  • Assist in the creation and implementation of operational guidelines and the development of program materials
  • Conduct outreach about the program via email, mail, phone, social media or field events as appropriate
  • Participate in various agency-sponsored events and represent CCSA in a professional manner
  • Perform other tasks as assigned by agency leadership
  • Effective oral and written communication skills with internal and external clients
  • Computer experience; knowledge of or demonstrated ability to learn FileMaker Pro
  • Attention to detail with ability to accurately handle large volume of administrative work
  • A Bachelor’s or Master’s Degree in Early Childhood/Child Development or a related human services field preferred
  • At least three years of child care related or business experience with a Bachelor’s Degree and two years with a Master’s
  • An automobile at his/her disposal; a valid, non-suspended NC driver’s license and a current automobile liability policy with continuous coverage.  Reasonable accommodations may be made at agency’s discretion.
  • Must be able to manipulate and operate office supplies and equipment.  Occasionally required to lift up to 25 pounds.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.
  • No substantiation or criminal conviction of child abuse or neglect
  • May require need for flexible schedules, including occasional evening and weekend work
  • Must be able to work independently to ensure the daily operation of the program
  • May work in shared space
  • Some statewide/regional daytime and/or overnight travel may be required

Apply for this Position

Please submit cover letter and resume to

Job Features

DivisionCompensation Initiatives
DEPARTMENTEarly Educator Certification
Office LocationChapel Hill
Service AreaStatewide
Hours Per Week20
Direct SupervisorManager, Early Education Certification
Salary Range$32,325 - $48,488