New Infant & Toddler Technical Assistance Model Pilot Project for Child Care Agencies

The North Carolina Child Care Resource and Referral Council Announces Exciting New Infant & Toddler Technical Assistance Model Pilot Project

Chapel Hill, N.C., January, 9, 2019: Child Care Services Association (CCSA), a member of the North Carolina Child Care Resource and Referral Council, is pleased to announce the launch of the Infant & Toddler Technical Assistance Model Pilot Project, a new model of delivering technical assistance (TA) focused on coaching, mentoring and consultation. Three county agencies have been selected to participate after reviewing a number of qualified applications from across the state. Congratulations to the following Child Care Resource and Referral Agencies:

  • Randolph County Partnership for Children
  • The Children’s Council of Watauga County
  • Child Care Resource Center, formerly Work Family Resource Center

The intensive Infant & Toddler Technical Assistance Model Pilot Project creates a transformative new model of technical assistance to enhance the quality of infant and toddler experiences in early child care and education settings. The pilot is designed to propel TA practitioners beyond the traditional focus on preparing teachers for assessment, and instead shift the TA paradigm to more advanced coaching around teacher interactions and outcomes for young children. TA practitioners improve environmental and instructional quality by providing intensive technical assistance utilizing resources from the Classroom Assessment Scoring System® (CLASS) and the Program Administration Scale® (PAS).

Intensive professional development activities will be provided to six TA practitioners in the three areas, affecting 24 infant/toddler classrooms in the first year of the pilot. In addition to improved care for young children participating in the pilot, data will be collected and analyzed to determine the key components fundamental to building master level TA practitioners, so the model can be replicated across the state.

Coordinated by CCSA on behalf of the N.C. Child Care Resource and Referral Council, the pilot will operate in these agencies for three years. The N.C. Division of Child Development and Early Education (DCDEE) is funding the pilot.

About N.C. Child Care Resource and Referral Council:       

A collaborative between Child Care Resources Inc., Child Care Services Association and Southwestern Child Development Commission, the N.C. Child Care Resource and Referral Council (CCR&R) provides management and oversight of the Regional Lead Agencies in the fourteen N.C. CCR&R regions to ensure the delivery of high quality CCR&R Core Services and access to special initiatives statewide. For more information, visit

About Child Care Services Association:

Founded in 1974, Child Care Services Association’s mission is to ensure affordable, accessible, high-quality child care for all young children and their families. CCSA provides free referral services to families seeking child care, technical assistance to child care businesses and educational scholarships and salary supplements to child care professionals through the T.E.A.C.H. Early Childhood®, Infant-Toddler Educator AWARD$® and Child Care WAGE$® Programs. Through the T.E.A.C.H. Early Childhood National Center, CCSA licenses its successful programs to states across the country and provides consultation to others addressing child care concerns. For more information, visit