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By Marsha Basloe, President of CCSA

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Like other small businesses throughout North Carolina, child care programs have been hit hard during the COVID-19 public health emergency. As of April, about half of the child care programs statewide had closed.[1] For the half of programs that were open, enrollment of children was far below prior levels upon which the child care business model was based.

For example, in April, among the 53 percent of child care centers that were open, centers reported average vacancy rates of 68-70 percent of capacity.[2] Among the 88 percent of family child care homes that were open at that time, average vacancy rates ranged from 37-41 percent.[3]

Prior to COVID-19, about 41,000 teachers and staff worked in child care.[4] In April, 20,000 child care staff were working on-site, indicating layoffs or furloughs of about half of the individuals working in child care.[5] Even in May, vacancy rates in N.C. were still high. [6]

How Short-time Compensation Programs Work

The Coronavirus Aid, Relief, and Economic Security (CARES) Act included federal funds for states to operate short-time compensation (STC) programs, also referred to as work sharing programs.[7] These programs are a partnership between states and employers. Conceptually, the way STC programs work is that through state legislation (or an agreement between state labor agencies such as North Carolina’s Department of Commerce), employers can enter into an agreement to reduce hours in lieu of laying off staff. Employees would receive lower earnings based on fewer hours, but they could combine their earnings with a percentage of their unemployment compensation. In addition, since the CARES Act included a temporary federal supplement to state unemployment compensation of $600 per week (through July 31, 2020), employees participating in a short-time compensation program could also receive the weekly supplement.[8] 

For example, if a child care center cut the hours for staff working 40 hours per week to 32 hours, that’s a 20 percent reduction in hours. Under an STC program, staff would receive earnings from their 32 hours plus 20 percent of their unemployment compensation plus the weekly supplement (through July 31, 2020). That supports the child care teacher, the child care program and unemployment payments.

Another benefit of STC programs for child care centers is that it helps them retain a connection to their workforce to ramp operations back up as parents return to work. A benefit to employees is that, to the extent employers offer health insurance coverage or retirement benefits, while hours can be reduced, employers must continue paying for health care and retirement benefits. For states, it is far less expensive to pay partial unemployment for individuals compared to paying full benefits. And, both for-profit (tax paying) and non-profit child care businesses can participate.

Under the CARES Act, there are two ways in which STC programs are financed. For states that already have STC programs enacted by their state legislatures (or for any new states that pass STC legislation), the federal government provides 100 percent federal financing through December 31, 2020, if such programs comply with federal guidance.[9] For states without statutory authority for a STC program, state labor agencies can submit a state STC plan to be approved by the U.S. Department of Labor, which then triggers federal reimbursement of 50 percent for benefits and 100 percent for administrative costs.[10]

There is no one-size-fits-all approach to solving the challenges faced by small businesses. However, with regard to the child care industry, it is critical that each small business explore every option available to avoid what could be a collapse of the industry. 

In the case of STC programs, while they operate generally as lay-off aversion programs, they can also be used in the context of re-opening businesses that have closed temporarily.[11] In this way, the STC program can be used as a bridge to bring back workers who have previously been laid off. This option would also help child care businesses ramp up as parent demand increases over time as more parents return to the workforce.

What is clear is that parents depend on child care in order to return to work. The child care industry faces economic challenges just like other small businesses. Layoff aversion strategies such as the STC program may offer temporary support during this time of public health emergency, which has led to an unprecedented number of individuals who are unemployed (i.e., nearly one million claims have been filed in North Carolina since March 15).[12] 

Bill Rowe, the General Counsel and Director of Advocacy at the North Carolina Justice Center published a list of unemployment policy changes to be considered by the NC State Legislature.[13] Chief among those recommendations is the adoption of a N.C. short-time compensation program.

In the short-term, the STC could be a less expensive option for states compared to paying full unemployment compensation. In the long-term, for small businesses like child care, it may be a temporary bridge to weather through the COVID-19 economic devastation. 

It’s time to let your state legislators know that North Carolina needs a short-time compensation program. The future economic viability and supply of child care centers may depend on it.


[1] Bipartisan Policy Center, “State Child Care Administrator Forum COVID-19: What Worked, What Didn’t, What’s Next?”, May 28, 2020.

[2] Ibid.

[3] Ibid.

[4] Ibid.

[5] Ibid.

[6] Ibid.

[7] The Coronavirus Aid, Relief, and Economic Security (CARES) Act, P.L. 116-136.

[8] Ibid.

[9] U.S. Department of Labor, Employment and Training Administration, Unemployment Insurance Program Letter No. 21-20, May 3, 2020.

[10] Ibid.

[11] Ibid.

[12] North Carolina Department of Commerce, Unemployment Claims Data, May 29, 2020.

[13] North Carolina Justice Center, Unemployment insurance changes needed in North Carolina, April 24, 2020.

By Allory Bors, Research Coordinator at Child Care Services Association

When it comes to responding to the pandemic, child care providers have been stuck between a rock and a hard place. In many cases, providers have been forced to choose between protecting themselves from deadly illness and feeding their families. Sociologists call this a double bind. A double bind is a situation in which a person has a limited number of choices, none of which lead to a positive or desirable outcome. In this kind of situation, we might say that a person has the illusion of choice.

When we call people heroes, we suggest they have fully consented to risk their lives for the greater good. For many child care providers in North Carolina, the COVID-19 crisis produces a limited number of choices, none of which are completely free from coercion. For example, many child care providers who made the decision not to work did not receive their stimulus check or unemployment payments in a timely manner, and will no longer be eligible for unemployment as the state reopens. On the other hand, many centers and homes who chose to stay open are receiving some income but must face new regulations and threats to their health without hazard pay or the security of adequate health insurance. Many providers are struggling with limited access to supplies, inadequate food, low enrollment numbers and lost income.

The HEROES Act

On May 13, the House of Representatives passed the Health and Economic Recovery Omnibus Act, or HEROES Act, the next proposed stimulus relief package. During the bill’s drafting process, child care policy advocates and researchers created a model to propose a dollar amount needed to keep the child care system afloat for the duration of the crisis. This amount was in the ballpark of $50 billion. Yet, the Heroes Act allocates a mere $7 billion toward child care relief. This is the trouble with the rhetoric of heroism. According to the model, this amount is only enough to support the child care system for a month. Even in the very bill designed to assist child care workers, the word “hero” obscures the reality that providers will be asked to do a lot more with a lot less.

We also cannot forget that before COVID-19, child care providers were called to risk their livelihoods for the greater good. More than one-fifth of child care workers do not have health insurance, and providers are among the lowest-paid workers in the country. Child care providers with bachelor’s and master’s degrees accept a significant wage penalty for choosing to work in early childhood education as opposed to the public elementary education field that is funded by public dollars. And, even in the problematic conversation naming essential workers as heroes, child care providers are often left out.

None of this is to say that we should stop praising child care providers for their bravery and heroism. However, it is important to be alert for when this kind of language stands in for real actions, which speak louder than words. Though the HEROES Act has already been passed in the house, you can take action by voicing your concerns to North Carolina’s U.S. Senators before the Senate votes on the bill, using this guide by the NC Early Education Coalition.

Do you have thoughts about the HEROES Act? If you are a child care provider, what are your thoughts about the word “hero?” Write to us here.

By Jennifer Gioia, CCSA Communications Manager

In mid-March, North Carolina launched emergency child care for essential workers with procedures for health and safety precautions. Child care centers and family child care homes stepped up to play a critical role for the state as it dealt with the COVID-19 crisis. Many signed up so the health care workforce and other essential personnel would have a safe and nurturing environment for their children while they went to work.

Child Care Services Association (CCSA) launched the CCSA COVID-19 Relief Fund as a collaborative effort with Smart Start and local partnerships to thank our child care programs and provide additional funds during this crucial time. We want to help programs provide the highest quality early learning experience for our state’s youngest children.

Approximately 1,000 child care programs applied for aid from the CCSA COVID-19 Relief Fund, (the only COVID-19 relief fund designated explicitly for child care programs statewide) during its first round of funding. But the need is still great. More than 3,000 child care programs were open and serving children of essential workers as of early May, and even more programs will open now that North Carolina has started Phase I of its plan to reopen.

“This crisis has amplified significant needs, and protecting families ― and the child care programs on which they depend ― has never been more urgent,” said Jim Hansen, PNC regional president for Eastern Carolinas. The PNC Foundation contributed a $100,000 grant to the CCSA COVID-19 Relief Fund. “Child care programs represent a critical resource for essential workers and their families, and this grant will help make these programs more accessible,” said Hansen.

Our Work is Not Yet Done

COVID-19 has left child care programs to operate in extreme circumstances while providing safe and loving care to children. During the shelter-in-place order, child care programs in North Carolina served approximately 25% of the number of children they would normally; this made it financially difficult for programs to continue operating without sustained income. For most child care programs, even small grants will help them safely care for children.

“This crisis has financially impacted child care programs and their ability to get the supplies they need to keep children safe,” stated Smart Start Interim President Donna White. “This relief fund is critical to helping programs that are open care for the children of front-line workers and helping ensure that all programs are able to reopen on the other side of this ― a thriving child care industry will be critical to North Carolina’s recovery.”

As North Carolina re-opens in stages and the nation slowly ramps up employment levels, the business of child care will face new challenges, also considering North Carolina K-12 schools are closed for the remainder of the school year. The state and federal guidelines for child care during the pandemic aren’t always easy in a child care setting. Young children don’t social distance, especially during traumatic times. Babies can’t cover their sneezes. And right now, most child care programs are working hard to deep clean frequently to prevent the spread of COVID-19 in their classrooms.

“We are so grateful to the PNC Foundation for its generosity,” said CCSA President Marsha Basloe. “The PNC Foundation’s philanthropic mission focuses on early childhood education and community and economic development ― causes that are foundational to the work of CCSA and the relief efforts we are providing.”

Support our child care heroes. It’s not too late. We will continue to provide support to our child care community. You can donate to the CCSA COVID-19 Relief Fund today. Any amount, big or small, can directly help early childhood educators and workers across our state best care for our children.

By Allory Bors, Research Coordinator at Child Care Services Association

At the two month mark since the first case of COVID-19 in North Carolina, we at Child Care Services Association have created this timeline intended to help us mark major developments and consider how far we’ve come. 

In our first post of the series, we discussed how the constant stream of COVID-19 news and developments can be disorienting. Before we have the chance to process one piece of information, we must urgently turn our attention to something else. Yet, advocating for young children, their families and child care providers in the long term will require us to stay vigilant and follow through.

For example, we have all heard about (or have firsthand experience with) the supports that should be coming to individuals, families and businesses through the CARES Act. However, thousands of North Carolinians have waited on the phone for hours to file an unemployment claim, and payouts have been delayed for weeks. Others have yet to receive their stimulus checks and small businesses struggle to navigate loan applications.

Even if the CARES Act works as intended, the Center for American Progress predicts a possible loss of 4.5 million child care slots nationally. Emergency solutions will require not only a great level of creativity but an understanding of context so we can say with confidence what will and won’t work to support the early childhood system.

If you or someone you know has firsthand experience you would like to share about filing for unemployment, finding child care or applying for small business loans, we would love to hear from you! Comments can be submitted by email here.

You will find some of the timeline’s highlights below. Click here to read the full timeline.

North Carolina COVID-19 March and April 2020 Timeline Highlights

March 3 Governor Roy Cooper announces first person in North Carolina to test positive for Coronavirus.  
March 14 In response to a growing number of cases, Governor Cooper announces a two-week school closure, which includes NC Pre-K and pre-K sites in public schools. Other child care settings are encouraged to stay open to meet demand for emergency child care.  
March 17 NAEYC releases preliminary results from a COVID-19 survey conducted among child care providers beginning March 12. Nationally, 30% of these respondents said they would not survive a closing longer than two weeks without financial support.  
Week of March 23Child Care Services Association (CCSA) launches COVID-19 Relief Fund for child care programs, in partnership with the North Carolina Smart Start network.  
March 31 Deadline for private child care centers and family child care homes in North Carolina to apply to stay open as emergency providers, which they must do in order to legally operate. Programs that do not apply are considered closed and are not eligible for some funding for this reason.  
April 3 NC DHHS and DCDEE announce that all subsidy payments to child care providers will be paid through March, April and May, regardless of whether the center or child care home is open or closed.  
April 10 The Bipartisan Policy Center releases results from a national poll of parents and guardians of young children who used child care in the last six months. Of parents who still need to use formal care, 63% reported difficulty finding care.  
April 22Harvard Center on the Developing Child publishes a statement paper titled “Thinking About Racial Disparities in COVID-19 Impacts Through a Science-Informed, Early Childhood Lens,” in light of data showing disproportionately high rates of hospitalization and severe illness for people of color.  
April 28DCDEE data shows that 56% of child care centers and 30% of family child care homes have closed since January in North Carolina.  
May 1 Employees of Walmart, Target, Amazon, Instacart, Whole Foods and more walk off the job and ask customers to boycott as part of an International Workers Day strike.  
May 4Unemployment claims in North Carolina reach 1 million, which is 20% of the state’s workforce.
May 8Governor Cooper announces Phase 1 of re-opening plan. Phase 1 includes loosening of restrictions with some retail businesses re-opening at reduced capacity. Previously closed child care centers are allowed to reopen serving families with working parents or parents looking for work.

By Tanya Slehria, Communications Intern, and Jennifer Gioia, Communications Manager, CCSA

May 8, 2020, is National Child Care Provider Appreciation Day, a day to recognize child care providers, teachers, and other educators of young children everywhere. Join CCSA in giving thanks to those who dedicate themselves every day to educating and caring for our youngest children. Especially now during COVID-19, they deserve more than just our thanks.

Child care providers are essential workers. COVID-19 has left them to operate in extreme circumstances while providing safe and loving care to the children of other essential workers. Please consider giving to the CCSA COVID-19 Relief Fund launched in partnership with Smart Start to help child care programs in North Carolina either continue operating during this pandemic or be able to reopen once it’s safe again.

With your help, child care providers like Mary Lewis can continue to do what they love—teaching.

Mary[1] says “just watching children learn” is what she loves most about teaching. “Being able to adapt lesson plans on their level and teach them the way they need to learn, not the way I want to teach. Finding what works best for them on the individual level.”

Mary has been the director of the Children’s Center of First Baptist in Cary, N.C. for four years and just recently completed her Bachelor’s degree in December. “I have applied to UNC-G for the master’s program. I’m hoping to go all the way. I’m hoping to get a doctorate,” Mary said.

For Mary, her background sparked her career in early childhood education. “I grew up as a foster child and I’ve always looked for a way to advocate for children,” she said. As a director, Mary says she can “connect with [students] on all levels instead of just a few in the classroom.”

Her transition to teaching future teachers began with her desire to “see some changes in the early childhood college curriculum so [teachers] can be more prepared when we step in and be ready to go.” She says a change in curriculum can help teach future teachers “how to handle behavior issues [and] different things I feel like maybe we’re missing out on now in the current college curriculum.”

Mary’s favorite part of being a director is in her connections. “I love that I can connect with all the children, and all the families and the staff. My determination is to treat them the way I would want to be treated. I’ve worked for some directors that didn’t really care, you know. I really want to make a difference in [the staff’s] lives as much as the lives of the children, and T.E.A.C.H. allows me to do that,” Mary said.

As a participant in the T.E.A.C.H. Early Childhood® Scholarship program since 2014, Mary said, “I would never have completed three degrees without T.E.A.C.H.”

Her advice to those beginning a journey in early childhood education is, “to not settle. Not to just go get the paper [degree], but to go and get every piece of information offered by the colleges so you can really build yourself up and know you can help change the lives of children.” 

The most rewarding part of Mary’s experience is how she “can look back at the end of the day and say that I’ve accomplished this, or together we’ve accomplished this. Together, we’ve made a change.”

CCSA is grateful for child care providers like Mary for not just caring for and educating our youngest children, but for truly being the backbone of our economy. COVID-19 has shown the rest of America this, and we hope that the CCSA COVID-19 Relief Fund will help child care programs continue to care and educate our youngest after the pandemic. Say thanks to your child care provider and donate to the CCSA COVID-19 Relief Fund today!


[1] This interview took place in January 2020.

By Marsha Basloe, president of Child Care Services Association

As I drove to work this morning, the conversation on my news radio station was around essential positions in our communities. They mentioned hospitals, schools, grocery stores and more.

We must not forget our child care programs and the early childhood educators who teach and care for our children every day!

As the coronavirus affects all aspects of our lives, I urge federal, state and local policymakers to consider early childhood educators as essential workers in today’s economy. Any measures taken by government to support Americans who do not have paid sick leave, early childhood educators must be included. These dedicated teachers are the workforce that supports all other workforces. With K-12 schools closing, child care centers must consider whether to remain open and risk exposure or to close and put their teachers and staff at risk of not being paid. The centers that choose to remain open might also be needed to serve additional children.

Early childhood educators are one of the lowest-paid workforces in the U.S., and often do not have paid sick leave or health insurance. And yet, this does not reflect their value to our children and families. Science tells us the first five years of a child’s life are the most crucial for brain development, setting the architecture for all future learning. “Early experiences affect the development of the brain and lay the foundation for intelligence, emotional health, and moral development,” according to Jack Shonkoff, director of the Harvard Center on the Developing Child. [1]

“The lack of paid sick days could make coronavirus harder to contain in the United States compared with other countries that have universal sick leave policies in place,” Rep. Rosa DeLauro, who chairs the House Appropriations subcommittee overseeing federal health agencies, said in a statement. “Low-income workers and their families could be hit even harder by the virus, as low wage jobs are at the forefront of not providing sick leave benefits.” [2].

“Workers should never be forced to choose between staying home or working while sick to earn a living,” said Congressman David Price. [3] While it didn’t pass in Congress, Congressman Price co-sponsored Rep. DeLauro’s Healthy Families Act “because we need a national paid sick leave policy to help families take care of illnesses and the financial burden it may cause. And, it will help contain the spread of viruses like coronavirus by allowing sick workers to remain home.” [3]

Early childhood educators ARE essential personnel. If federal, state and local governments are going to support essential jobs, we must also support our child care workforce and our early childhood programs.

We hope that North Carolina will consider multiple areas to support programs and families, including:

  • Adjusting payment policies so they are based on enrollment of children rather than actual attendance;
  • Waiving any state policies that terminate child eligibility based on a specific number of absent days;
  • Temporarily suspending redetermination of family eligibility for child care services;
  • Allowing providers to waive co-pays and adjusting reimbursement rates accordingly.

There are many more ways we can support our communities, and we would be happy to work with the state on this. We need to ensure that we support our early childhood community!

“Every child deserves the best chance to succeed,” said Gov. Roy Cooper. “That means we have to support families, early childhood teachers, and all those who have an impact on early childhood development.” [4]


[1] The National Academies of Sciences, Engineering, Medicine. From Neurons to Neighborhoods: The Science of Early Childhood Development.

[2] The Hill. Democrats introduce bill to guarantee paid sick leave in response to coronavirus.

[3] Congressman David Price’s Facebook Page. March 6, 2020 Facebook Post.

[4] Governor of North Carolina. North Carolina awarded $56 million to promote children’s well-being and early learning.

By Kay Ducharme, Regional CCR&R Senior Manager at Child Care Services Association

Part III: Why is data important?

For Child Care Services Association (CCSA), collecting data about the impact and effects of high quality child care is one of the most important things we can do for early childhood educators, young children and families. To that end, we talk to educators and families daily, collecting an enormous amount of data to analyze the needs of families and early childhood educators. In fact, we are the only organization in North Carolina that collects data on child care supply and demand. This information helps us strengthen and innovate the child care system for families, child care providers, programs and communities.

Yet, I am often asked why we have to collect all of this data. In short, data is absolutely vital to ensuring that all children have access to high quality child care led by educated and motivated teachers.

For example, recent data indicates decreases in the number of classrooms, family child care homes and the total number in the child care workforce. Since child care resource and referral (CCR&R) is the only system that collects data on both supply and demand, we continue to help families locate child care as the supply decreases and the need increases. We also work to help start-up new programs to fill gaps where the supply of child care is limited. Our data can be used to help us advocate for change in public policy. And we need data to accurately tell the story of what families and providers across North Carolina need to strengthen services for families and the early childhood education field.

Federal funds to support CCR&R are a part of the Child Care Development Block Grant (CCDBG). The state’s Division of Child Development and Early Education (DCDEE) defines goals each year for the Council to help North Carolina meet federal block grant requirements. Regional CCR&R Lead Agencies receive funding from the Council to provide services in the 14 CCR&R regions based on population, community and child care demographics, workforce numbers and number of classrooms in the region, etc. The Council reports outcomes, outputs and demographics to DCDEE each year. These reports enable us to analyze customer needs and identify gaps in services and trends in each of North Carolina’s 100 counties.

Statewide in FY19, the NC CCR&R system data indicated that the 14 regions trained 24,180 early educators; 3,077 of those training participants received CEUs. In addition to training, CCR&R agencies provided technical assistance to 6,171 classrooms/homes and consumer education and/or consultation to 21,738 households across the state. Ninety-eight percent (98%) of families surveyed said they used quality indicators when choosing child care and 97% of the families surveyed indicated that they chose a 3-5 star rated child care program after using CCR&R services. By collecting data in a consistent manner using defined data sets, data is monitored to ensure reliability.

To access a membership to the website for CCR&R staff, please contact Mary Erwin, NC CCR&R Council Coordinator at Child Care Services Association, here.

For more in-depth knowledge of the CCR&R system, training sessions are available each year throughout the state for new staff. The final one for this fiscal year will be held in Greenville, N.C., at the Martin-Pitt Partnership for Children, April 23 at 9:30 a.m. You can register for the training session here.

To read the first part of this series on what the statewide CCR&R is, click here.

To read the second part of this series on what the NC CCR&R Council is, click here.

By Kay Ducharme, Regional CCR&R Senior Manager at Child Care Services Association

Part II: What is the NC CCR&R Council?

The NC CCR&R Council was designed by the state’s Division of Child Development and Early Education (DCDEE) to standardize the delivery of child care resource and referral (CCR&R) services and provide equitable funding across the state. Before the Council was created, North Carolina had a fragmented, under-resourced CCR&R system that delivered services to children from birth to 5 or birth through 12, depending on where they lived. Some CCR&Rs provided non-English services while others did not. Databases and reporting mechanisms were different and data on programs, children and families served was not collected in a consistent manner. This made it impossible to provide accurate statewide data when advocating for changes in public policy or reporting to federal or state governments on the successes and/or gaps in services across North Carolina.

The Council allowed DCDEE to ensure that CCR&R services were equitably funded and available in communities across the state for providers and families of children from birth through age 12 in the two most commonly used languages, no matter where they lived or worked. In addition, they wanted to ensure that the system was data driven and that data was collected consistently. This allows DCDEE to paint an accurate picture of what is happening in North Carolina for policymakers using consistent statistical data. It was also created with a flexible structure to accommodate emerging needs as priorities and funding sources change.

Today, the Council manages and delivers CCR&R core services and special initiatives which include providing technical assistance and training to early care and education professionals, helping families locate child care services, collecting and analyzing data to help shape public policy and provide community awareness, helping young children build strong social-emotional behaviors, helping support babies, helping improve school-age services and others as requested by DCDEE. The Council collaborates with other early childhood entities in North Carolina to strengthen early childhood and also leads many projects that increase the quality and availability of child care, provides research and advocates for child care policies that positively impact the lives of children and families.

The three agencies chosen to partner as the Council—Child Care Services Association, Child Care Resources Inc. and Southwestern Child Development Commission—are referred to as Council Management Agencies (CMAs) and each one is responsible for the management of 4 to 5 regions (inclusive of their own region). Below is a map showing how regions are structured today.

A wealth of information is provided by the Council to support CCR&Rs, children, families, providers and communities. In addition to training and technical assistance, other resources provided to CCR&Rs include:

  • train the trainer classes;
  • an annual conference;
  • email and advocacy alerts;
  • regulatory changes and notices;
  • collaborative meetings;
  • definitions/instructions and data collection forms;
  • regional directories;
  • a monthly news blast with early childhood news and links to regional training calendars;
  • a website;
  • Art and Science of TA and Emergency Preparedness training calendars;
  • manuals;
  • workgroups; and
  • contract management.

Read more about why the data collected is important in the final part of this series here.

To read the first part of this series on what the statewide CCR&R is, click here.

By Kay Ducharme, Regional CCR&R Senior Manager at Child Care Services Association

Part I: What is the Statewide CCR&R?

CCR&R stands for child care resource and referral. It is carried out by organizations that focus on building the supply of child care and supporting child care programs through training and technical assistance for early childhood educators. CCR&R agencies emerged in the early 1970s to help families locate child care as more women began entering the workforce. As young families became more mobile and moved away from home to take jobs in other places, leaving their support systems behind, the demand for child care increased dramatically. North Carolina’s first CCR&R agency was the Durham Day Care Council, established in 1974. Day Care Services Association in Orange County and Durham Day Care Council merged in 1999 to become Child Care Services Association (CCSA).

Today, CCR&R core services include helping parents locate child care, advocating for the needs of families and young children, building the supply of quality child care through training and other resources for programs, bridging child care and education and gathering important data on child care needs/trends. In North Carolina, CCR&R is done by organizations in 14 regions and overseen by three agencies: Child Care Services Association (CCSA) in the Triangle area, Child Care Resources Inc. (CCRI) in the Charlotte area and Southwestern Child Development Commission (SWCDC) in western North Carolina. These agencies are referred to as the Council Management Agencies (CMAs) and each one is responsible for the management of four or five regions, including their own.

Learn more about the NC CCR&R Council that is comprised of the three CMAs including a map breaking down the 14 regions in the next part here.

To read the final part of this series about why the data collected is important, click here.

By Allison Miller, CCSA Compensation Initiatives Team

When Davina Woods was asked how she became interested in early childhood, she said, “I entered the profession as an undercover helicopter mom! I had just placed my son in child care and I couldn’t stand not being there and seeing what and how he was doing.”

Her child’s center hired her as a part-time school-age group leader before she eventually found her calling with young children and their teachers. 

She started with no education and now she is in the master’s program at the University of North Carolina at Greensboro with the assistance of a T.E.A.C.H. Early Childhood® scholarship. After 25 years in the field, she loves her position as director of Excel Christian Academy, a five-star child care center in Alamance County, where she has been for 13 years.

“It has been a privilege to work in every single aspect of child care,” Davina said. “In every classroom, with every age group, in every position. I have fulfilled every duty from cook to van driver and it gives me perspective and appreciation. I love this viewpoint. I get the luxury of working with children, families and teachers.” 

Davina’s center prioritizes its teachers by providing a livable wage as well as other key benefits, which she knows most teachers are unable to access in this field. “And then they get WAGE$ and T.E.A.C.H. on top of that,” she said.

The Child Care WAGE$® (WAGE$) Program provides education-based salary supplements to low-paid teachers, directors and family child care providers working with children between the ages of birth to five. The program is designed to provide preschool children more stable relationships with better-educated teachers by rewarding teacher education and continuity of care.

The T.E.A.C.H. Early Childhood® Scholarship (T.E.A.C.H.) Program addresses under-education, poor compensation and high turnover within the early childhood workforce by providing educational scholarships to early care professionals and those who perform specialized functions in the early care system.

“WAGE$ and T.E.A.C.H. are just part of who we are, part of the center’s make-up,” Davina said. “It is essential, imperative, to have an educated staff, especially here in the 21st century where children are not changing but the modes and methods of educating children are constantly evolving. Teachers must know best practices and know how to utilize the latest research and incorporate that into classrooms for the best outcomes for children.”

According to Davina, “WAGE$ is essential because it helps to boost teacher morale within the program. WAGE$ both encourages and motivates staff to increase their education. Additionally, WAGE$ provides a sense of healthy competition among team members as they see who can achieve the next level first.”

She said, “My teachers talk about the courses they take and they drive each other.” Three of her staff will graduate in December with their associate degree in early childhood education and they remind Davina of why she does what she does. “If I take great care of my team, they will take great care of the children.”

Thank you, Davina, for your support of the workforce and the Child Care WAGE$® Program.

Learn more about the Child Care WAGE$® Program here.

Learn more about the T.E.A.C.H. Early Childhood® Scholarship (T.E.A.C.H.) Program here.