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By Kay Ducharme, Regional CCR&R Senior Manager at Child Care Services Association

Part II: What is the NC CCR&R Council?

The NC CCR&R Council was designed by the state’s Division of Child Development and Early Education (DCDEE) to standardize the delivery of child care resource and referral (CCR&R) services and provide equitable funding across the state. Before the Council was created, North Carolina had a fragmented, under-resourced CCR&R system that delivered services to children from birth to 5 or birth through 12, depending on where they lived. Some CCR&Rs provided non-English services while others did not. Databases and reporting mechanisms were different and data on programs, children and families served was not collected in a consistent manner. This made it impossible to provide accurate statewide data when advocating for changes in public policy or reporting to federal or state governments on the successes and/or gaps in services across North Carolina.

The Council allowed DCDEE to ensure that CCR&R services were equitably funded and available in communities across the state for providers and families of children from birth through age 12 in the two most commonly used languages, no matter where they lived or worked. In addition, they wanted to ensure that the system was data driven and that data was collected consistently. This allows DCDEE to paint an accurate picture of what is happening in North Carolina for policymakers using consistent statistical data. It was also created with a flexible structure to accommodate emerging needs as priorities and funding sources change.

Today, the Council manages and delivers CCR&R core services and special initiatives which include providing technical assistance and training to early care and education professionals, helping families locate child care services, collecting and analyzing data to help shape public policy and provide community awareness, helping young children build strong social-emotional behaviors, helping support babies, helping improve school-age services and others as requested by DCDEE. The Council collaborates with other early childhood entities in North Carolina to strengthen early childhood and also leads many projects that increase the quality and availability of child care, provides research and advocates for child care policies that positively impact the lives of children and families.

The three agencies chosen to partner as the Council—Child Care Services Association, Child Care Resources Inc. and Southwestern Child Development Commission—are referred to as Council Management Agencies (CMAs) and each one is responsible for the management of 4 to 5 regions (inclusive of their own region). Below is a map showing how regions are structured today.

A wealth of information is provided by the Council to support CCR&Rs, children, families, providers and communities. In addition to training and technical assistance, other resources provided to CCR&Rs include:

  • train the trainer classes;
  • an annual conference;
  • email and advocacy alerts;
  • regulatory changes and notices;
  • collaborative meetings;
  • definitions/instructions and data collection forms;
  • regional directories;
  • a monthly news blast with early childhood news and links to regional training calendars;
  • a website;
  • Art and Science of TA and Emergency Preparedness training calendars;
  • manuals;
  • workgroups; and
  • contract management.

Read more about why the data collected is important in the final part of this series here.

To read the first part of this series on what the statewide CCR&R is, click here.

By Kay Ducharme, Regional CCR&R Senior Manager at Child Care Services Association

Part I: What is the Statewide CCR&R?

CCR&R stands for child care resource and referral. It is carried out by organizations that focus on building the supply of child care and supporting child care programs through training and technical assistance for early childhood educators. CCR&R agencies emerged in the early 1970s to help families locate child care as more women began entering the workforce. As young families became more mobile and moved away from home to take jobs in other places, leaving their support systems behind, the demand for child care increased dramatically. North Carolina’s first CCR&R agency was the Durham Day Care Council, established in 1974. Day Care Services Association in Orange County and Durham Day Care Council merged in 1999 to become Child Care Services Association (CCSA).

Today, CCR&R core services include helping parents locate child care, advocating for the needs of families and young children, building the supply of quality child care through training and other resources for programs, bridging child care and education and gathering important data on child care needs/trends. In North Carolina, CCR&R is done by organizations in 14 regions and overseen by three agencies: Child Care Services Association (CCSA) in the Triangle area, Child Care Resources Inc. (CCRI) in the Charlotte area and Southwestern Child Development Commission (SWCDC) in western North Carolina. These agencies are referred to as the Council Management Agencies (CMAs) and each one is responsible for the management of four or five regions, including their own.

Learn more about the NC CCR&R Council that is comprised of the three CMAs including a map breaking down the 14 regions in the next part here.

To read the final part of this series about why the data collected is important, click here.

By Allison Miller, CCSA Compensation Initiatives Team

When Davina Woods was asked how she became interested in early childhood, she said, “I entered the profession as an undercover helicopter mom! I had just placed my son in child care and I couldn’t stand not being there and seeing what and how he was doing.”

Her child’s center hired her as a part-time school-age group leader before she eventually found her calling with young children and their teachers. 

She started with no education and now she is in the master’s program at the University of North Carolina at Greensboro with the assistance of a T.E.A.C.H. Early Childhood® scholarship. After 25 years in the field, she loves her position as director of Excel Christian Academy, a five-star child care center in Alamance County, where she has been for 13 years.

“It has been a privilege to work in every single aspect of child care,” Davina said. “In every classroom, with every age group, in every position. I have fulfilled every duty from cook to van driver and it gives me perspective and appreciation. I love this viewpoint. I get the luxury of working with children, families and teachers.” 

Davina’s center prioritizes its teachers by providing a livable wage as well as other key benefits, which she knows most teachers are unable to access in this field. “And then they get WAGE$ and T.E.A.C.H. on top of that,” she said.

The Child Care WAGE$® (WAGE$) Program provides education-based salary supplements to low-paid teachers, directors and family child care providers working with children between the ages of birth to five. The program is designed to provide preschool children more stable relationships with better-educated teachers by rewarding teacher education and continuity of care.

The T.E.A.C.H. Early Childhood® Scholarship (T.E.A.C.H.) Program addresses under-education, poor compensation and high turnover within the early childhood workforce by providing educational scholarships to early care professionals and those who perform specialized functions in the early care system.

“WAGE$ and T.E.A.C.H. are just part of who we are, part of the center’s make-up,” Davina said. “It is essential, imperative, to have an educated staff, especially here in the 21st century where children are not changing but the modes and methods of educating children are constantly evolving. Teachers must know best practices and know how to utilize the latest research and incorporate that into classrooms for the best outcomes for children.”

According to Davina, “WAGE$ is essential because it helps to boost teacher morale within the program. WAGE$ both encourages and motivates staff to increase their education. Additionally, WAGE$ provides a sense of healthy competition among team members as they see who can achieve the next level first.”

She said, “My teachers talk about the courses they take and they drive each other.” Three of her staff will graduate in December with their associate degree in early childhood education and they remind Davina of why she does what she does. “If I take great care of my team, they will take great care of the children.”

Thank you, Davina, for your support of the workforce and the Child Care WAGE$® Program.

Learn more about the Child Care WAGE$® Program here.

Learn more about the T.E.A.C.H. Early Childhood® Scholarship (T.E.A.C.H.) Program here.

By Tanya Slehria, Communications Intern at CCSA

Shantel Zimmerman describes her favorite part of teaching as, “truthfully, the kids. It is so much fun. I tell [my husband] I get to go to work and play everyday teaching. Where else can an almost 50-year-old be silly and whimsical and get paid for it?”

Shantel has taught at Primrose School of Heritage Wake Forest in Wake Forest, North Carolina for nearly a decade. She first received her bachelor’s degree and returned to school to receive her master’s in elementary education. “I originally wanted to be a high school teacher. I changed my major in college because I didn’t think I had the patience to be with elementary or younger,” said Shantel. “Having my daughter showed me I did have the patience, so when she started school, I went back to younger kids. I like them, they’re more fun.” 

For Shantel, being a parent helps develop her teaching style for young children. She also credits her style to “the classes I took, interesting articles I come across [and] talking to other teachers. It’s really just trying to see what works for you and what works with the age group you’re with.” 

Her advice is to be flexible to others teaching in the field. “You can have something planned to do with your class and it may get tossed out the window in the first five minutes. It all depends on the mood of the kids. My key thing is to be flexible and go with the flow because you never know where it’s going to take you,” said Shantel. 

The most rewarding part of teaching for Shantel is “having fun with the kids and watching them grow.” It’s all about the kids for her. “Watching what my kids have learned in the nine months I have them amazes me and makes me want to do more every day,” she said. 

By Tanya Slehria, Communications Intern at CCSA

As a teaching professional, Chatiba Bullock truly values her education and credits her continuous path to being a lifelong learner. “In order for me to motivate my teachers and team members, it’s important for them to see me working,” said Chatiba.

Chatiba works as Education Manager for Durham Head Start/Early Head Start while also furthering her early childhood development degree. She first began as an assistant teacher, quickly moved up to lead teacher and went on further to serve in the leadership position of center director.

Chatiba is also a Child Care WAGE$® recipient. “I really like WAGE$ because it gives you an incentive to keep learning,” she said. “The WAGE$ program really was [integral] in motivating me as an educator to want more and better myself.”

“I received an associates in early childhood education from Durham Tech Community College in 2005 and I went on to North Carolina Central University where I received my bachelor’s in family and consumer sciences with a concentration in child development in 2008,” Chatiba said. She didn’t stop there. “I received my Master’s in education in 2014 from Ashford University and then received some post-graduate certifications from Walden University in teacher leadership and childhood administration.

It wasn’t always Chatiba’s plan to work in early childhood education. Out of high school, she began as a business major. “It wasn’t until in ‘99, I started working at the Early Learning Center through the YMCA, they had their own child care center and I took on a part-time job as a floater, and I loved early childhood education,” Chatiba said.

While there, Chatiba realized something. “Working with kids and going to school for business, it just didn’t mesh. I like working with kids and I need to learn more about children,” she said.

“[My favorite part of being an educator is] the correlation between children and families. I think it’s actually working with children and families to help them understand the importance of education and how they can foster that love at home with their kids,” said Chatiba.

Her teaching style is shaped by “letting [the children] be the teacher and I’m the facilitator. I like to build lessons when I’m in the classroom. I’m not in the classroom as much anymore, but when I’m helping teachers understand their teaching style, my teaching style basically is the child’s interests and helping teachers facilitate that in their classroom,” said Chatiba.

By Jennifer Gioia, Communications Manager at CCSA

For Latisha Edwards, teaching is “being a creator. Learning through play is the best part, because not only are the children using their imagination, but I’m using my imagination as well, and that’s just always fun.”

Latisha works as an assistant teacher at First Presbyterian Day School in Durham, North Carolina, while also attending classes at Vance-Granville Community College for her associate’s degree in early childhood education. “After that, I plan on attending UNC-Chapel Hill for my bachelor’s degree,” she said.

“Honestly, it was not [always my plan to work in early childhood education,]” Latisha said. “My mom owned a child care center my entire life and I was off doing retail. Once I had my son, I started working part-time with the center and I just kind of grew to love it, and that was almost nine years ago.”

Latisha started her education in 2014 but then had her last child, “so I stopped and got out of it. I was still working in the field, but I left [my education] alone. So, in the fall of ’19, I re-enrolled…Hopefully, I will finish in December, but I’ll walk with the May class.”

First Presbyterian has a looping program for infant-toddlers and twos. “Right now, I’m with the two-year-old [classroom], but in June, when we do our transition, I will be transitioning back to the infants, and we start all the way over until we get to two and then we do it all again,” Latisha said.

The most rewarding part of teaching for Latisha “is knowing that you are actually building a child’s self-esteem because teaching is not always a-b-c’s, 1-2-3’s. It’s about building confidence in children and having them just grow up and be great adults…I love what I do, honestly.”

By Tanya Slehria, Spring Communications Intern at CCSA

Tracy Pace’s favorite part of being an early childhood educator is “being there, being able to be an advocate for [children’s] success and being willing to listen and try to help parents reach out, find the resources [they need] and gain new skills.”

Tracy wears many hats in her role as a lead teacher at Nanna’s & Momma’s Child Care Center in Pisgah Forest, North Carolina. “And my title kind of switches from day-to-day,” Tracy said. “It depends. I’m a very flexible person, but the majority of my time is used either as teaching in a classroom or in the office as an executive assistant.” 

After high school, Tracy said, “I decided to get married instead of go to school…my husband and I were married for 5 years and our first child came along…We didn’t want them to do the same thing we’ve done. We wanted [them] to try to be smarter than that. So, we both had enrolled in school…Our second child came along and I just piddled here and there and did a class. So, it took me 26 years to get my associate’s degree and I’ve just done that this July [2019]” from Blue Ridge Community College.

Tracy’s educational journey may be filled with twists and turns, yet her commitment to education and early childhood education has remained consistent throughout her 30-plus years in the field. While working toward her degree, she was still supporting her family of four children as well. 

After graduating, Tracy enrolled in Brevard College. It was through her persistence and encouragement that they began offering a birth-to-kindergarten program and an education program for students to receive teaching licenses. She continued to pave her own path, and as she told Brevard, “I’d love to [enroll with] the T.E.A.C.H. Scholarship.” At the time, Brevard was not participating with CCSA’s T.E.A.C.H. Early Childhood® Scholarship Program, but Tracy’s determination led them to offer the scholarship. “So, in 10 classes, I’ll have my Bachelor’s degree,” Tracy said.

Tracy’s involvement with T.E.A.C.H. began with her work at Nanna’s & Momma’s where she became a Child Care WAGE$® recipient. At the time, she was her mother’s full-time caregiver, a full-time student, a full-time employee and a full-time mother. She credits her ability to keep up with it all to the WAGE$ supplement.

“The [WAGE$] supplement has allowed me not to have [a second job] and to help me manage all these other different things, as first of all, a wife and mother, and second of all, someone who wants to give back to their community. Without [WAGE$], it wouldn’t have been possible,” said Tracy. 

Tracy is as dedicated a teacher as she is a student. Her goal has always been to teach. Teaching “fits my family’s needs,” said Tracy.

Before her time in the classroom, Tracy worked as the assistant director for the Brevard Davidson River Presbyterian Church and was involved with various organizations. Her position helped her form a network of connections that serve as a benefit to her current role as an educator. “I think community resources is my biggest strength—those connections outside of this job and those I made before I got into this current job,” said Tracy. “I know people to call by name at the Social Services office. I would say that’s one of the biggest things for teachers, in general, is being able to know and have a list of those resources and know people by name.” 

Tracy attributes her teaching style to her community. “I’ve grown a lot and become a lot more flexible as I understand and continue to try to edge out a living in the community that I’ve worked and raised my kids in and [one that] they would love to come back to,” she said. She also credits her passion for reading, “which has given me an understanding and [ability to find] solutions, or things I can try, and that not all kids are the same.”

“We know everything we need to know before we’re age 5. That’s the point and most people miss that. They think we’re not anything until we’re 5 and go to kindergarten, but every child learns all their coping skills, their ability to receive and give information before the age of 5,” said Tracy.

By Cass Wolfe, CSO at Child Care Services Association

This year marks the 100th year anniversary of women’s right to vote in the United States, with the ratification of the 19th amendment to the U.S. Constitution. Women waged a nearly 100-year effort, marked by setbacks and conflict while demanding the right to vote. Yet today, there are still significant efforts in several states to restrict voting for some groups of people. As such, it is important that those of us who can vote actually do vote. It is a right, a responsibility and a way to participate in the governance of our communities, state and nation. Don’t give up your right to someone whose opinions and views are different or maybe even the opposite of yours!

According to the United States Elections Project, only 49.6% of eligible North Carolina voters actually voted in 2018. Yet the voices of voters who care about issues that impact diverse families are necessary to increase funding and political interest in early childhood. With the complex, multi-layered challenges of the early care and education system, it is increasingly clear that additional political will and government funding are critical to improving early care and education for every child, parent, teacher and director.

For the first time ever, the major candidates for U.S. president have policy stances on child care and early education. The candidates have varying positions, some supporting pre-kindergarten for all, while others are advocating for more comprehensive birth to 5 programming and parent fee relief. Look at each candidate’s website to learn about their priorities for children, families and more.

The point is, each of us has an opportunity to help shape the conversation around child care and to support the candidates we each feel speak to our concerns the most clearly. But you have to be registered to vote. Fortunately, you have two options!

  • While North Carolina’s primary is Tuesday, March 3, 2020 and only those registered by February 7th can vote in this primary, you can participate in early voting and register when you are at the polling place. Early voting is February 13 – February 29 and is very convenient, with a variety of dates, times and locations. Click on your county’s name to get the Durham, Orange and Wake early voting schedules. If you live in a different county, click here.
  • Registered voters can also vote by absentee ballot (requests for absentee ballots must be made by February 25).

Finally, if you think you are registered, click here to ensure you are still registered.

One last important bit of information for the primary is that contrary to earlier information, you will not need any identification to vote.   

In addition to the presidential primary, there is also a primary contest for the U.S. Senate seat from North Carolina. There are also state and local offices on the ballot, including the governor’s, the lieutenant governor’s, the auditor’s and the treasurer’s offices. At the local level, school board, county commissioners and state legislative seats have multiple people running for office. 

There are many choices that influence decisions about our neighborhoods, our children’s schools, our state and our country. One example of local decision-making is Durham PreK. Voters’ support for access to publicly supported preschool for all 4-year olds led elected leaders to invest in young children.  These leaders with bold goals for children were voted in by citizens who cared. Your vote matters.

So go vote, take a friend or two with you, and wear your “I voted” sticker proudly. Finally, be sure to encourage all of the early childhood teachers and staff you know to join you in making a statement for our children. We need to vote since the children we are passionate about cannot vote. We need to vote for the future! 

For more information about voting in North Carolina, click here.

Ellen Devenny

Ellen Devenny (right) at her graduation in May 2019.

Determined. Dedicated. Committed. Those are just a few words that describe Child Care WAGE$® participant, Ellen Devenny. Ellen works as an assistant teacher at a five-star private NC Pre-K center in Gaston County and just graduated in May 2019 with an Associate Degree in Early Childhood Education with a 4.0 GPA. She walked across the stage at age 62.

Ellen was 50 years old when she started work on her degree. She said, “It has taken me a long time, but I remained determined to see it through to completion. I would not have been able to have done this without the support of programs like T.E.A.C.H. and WAGE$. Because of my education, I feel more confident as a teacher.”

Ellen’s passion for her career and the children in her care is clear. “My favorite thing about working with young children is… everything! It is rewarding to see how they grow and learn new things during the school year. I love to see the child that struggled with feelings of insecurity walk away at the end of the year full of confidence. I love seeing children with special needs accomplish things that other children take for granted. I love working with children from a variety of ethnic backgrounds and learning from each. This year, we have families representing China, Pakistan, Jordan, India, Columbia and Mexico. How can I not love working with young children?”

Fortunately for the children in her center, Ellen plans to remain in the field for as long as she can. “I began working with children in 1974, and that desire to continue has remained strong.”

Learn more about Child Care WAGE$® here.

Learn more about T.E.A.C.H. Early Childhood® Scholarships here.

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