|Finding Child Care|
Choosing the best child care for your child can be a difficult decision – there are so many things to consider. Child Care Referral Central can help make your decision easier. When you call Child Care Referral Central, a child care referral counselor will provide you information about the types of child care in your community, the features of quality child care, and referrals to child care programs that can meet your needs and the needs of your child. Using the industry-standard software NACCRRAware, your counselor will enter information about what you are looking for and conduct a custom search for you, finding matches to child care programs that fit your unique needs. Child Care Referral Central refers only to legally operating, licensed child care programs and programs/camps for school-age children and has data on high-quality programs in Alamance, Caswell, Durham, Franklin, Granville, Orange, Person, Vance and Wake counties.
Child Care Referral Central offers three, free and convenient ways to obtain referrals to child care programs in your area:
Child Care Referral Central’s Referral Policies
Who should clients talk to if they have a complaint about Child Care Referral Central staff or referrals? If the complaint is about a referral counselor, or information provided by Child Care Referral Central, the client should ask to speak to the counselor’s supervisor. If the complaint is about the supervisor or the client feels that the supervisor’s response was inadequate, the client should call CCSA’s Director of Family Support at 919-403-6950.
How should clients express concern about CCSA’s referral policies? Clients concerned with any of Child Care Referral Central‘s referral policies should express those concerns in writing to the vice president of CCSA’s Child Care Resource & Referral Division. A written response addressing the concern will be sent to the client within ten business days.