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What is the Statewide CCR&R and Why is it Important? A Three-Part Series: Part II

By Kay Ducharme, Regional CCR&R Senior Manager at Child Care Services Association

Part II: What is the NC CCR&R Council?

The NC CCR&R Council was designed by the state’s Division of Child Development and Early Education (DCDEE) to standardize the delivery of child care resource and referral (CCR&R) services and provide equitable funding across the state. Before the Council was created, North Carolina had a fragmented, under-resourced CCR&R system that delivered services to children from birth to 5 or birth through 12, depending on where they lived. Some CCR&Rs provided non-English services while others did not. Databases and reporting mechanisms were different and data on programs, children and families served was not collected in a consistent manner. This made it impossible to provide accurate statewide data when advocating for changes in public policy or reporting to federal or state governments on the successes and/or gaps in services across North Carolina.

The Council allowed DCDEE to ensure that CCR&R services were equitably funded and available in communities across the state for providers and families of children from birth through age 12 in the two most commonly used languages, no matter where they lived or worked. In addition, they wanted to ensure that the system was data driven and that data was collected consistently. This allows DCDEE to paint an accurate picture of what is happening in North Carolina for policymakers using consistent statistical data. It was also created with a flexible structure to accommodate emerging needs as priorities and funding sources change.

Today, the Council manages and delivers CCR&R core services and special initiatives which include providing technical assistance and training to early care and education professionals, helping families locate child care services, collecting and analyzing data to help shape public policy and provide community awareness, helping young children build strong social-emotional behaviors, helping support babies, helping improve school-age services and others as requested by DCDEE. The Council collaborates with other early childhood entities in North Carolina to strengthen early childhood and also leads many projects that increase the quality and availability of child care, provides research and advocates for child care policies that positively impact the lives of children and families.

The three agencies chosen to partner as the Council—Child Care Services Association, Child Care Resources Inc. and Southwestern Child Development Commission—are referred to as Council Management Agencies (CMAs) and each one is responsible for the management of 4 to 5 regions (inclusive of their own region). Below is a map showing how regions are structured today.

A wealth of information is provided by the Council to support CCR&Rs, children, families, providers and communities. In addition to training and technical assistance, other resources provided to CCR&Rs include:

  • train the trainer classes;
  • an annual conference;
  • email and advocacy alerts;
  • regulatory changes and notices;
  • collaborative meetings;
  • definitions/instructions and data collection forms;
  • regional directories;
  • a monthly news blast with early childhood news and links to regional training calendars;
  • a website;
  • Art and Science of TA and Emergency Preparedness training calendars;
  • manuals;
  • workgroups; and
  • contract management.

Read more about why the data collected is important in the final part of this series here.

To read the first part of this series on what the statewide CCR&R is, click here.

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