T.E.A.C.H. Administrative Assistant II

Job Summary

Provide administrative support to the T.E.A.C.H. Early Childhood® Scholarship Program by directing all incoming and outgoing mail and correspondence, entering accurate data on a variety of databases, and tracking incoming and outgoing payments.

Duties and Responsibilities

• Treat information on CCSA clients, employees or Board members in a confidential manner
• Batch and track claims, payments, and deliver to accounting
• Create check requests based on payment procedures
• Document and track received funds
• Distribute invoices to individuals and sponsors for program services
• Generate financial reports
• Provide front-desk reception back-up coverage
• Give general program information over the telephone
• Compile, distribute and direct all incoming and outgoing mail and /correspondence
• Prepare and distribute program information packets
• Prepare and maintain files for scholarship recipients and sponsoring programs
• Contact providers to update information
• Enter, track and verify data in FileMaker Pro database and Excel
• Maintain accurate and orderly data
• Maintain an effective and orderly filing system
• Train and supervise temporary workers and volunteers
• Perform other tasks as assigned by agency leadership

Special Skills

• Effective oral and written communication skills with internal and external clients
• Computer experience; knowledge of or demonstrated ability to learn FileMaker Pro
• Attention to detail with ability to perform various administrative tasks efficiently and accurately.
• Must deliver quality customer service, demonstrate the ability to effectively problem-solve and work in a team environment
• Excellent time management skills and the ability to prioritize work
• Ability to edit and format documents and applications
• Capable of understanding invoices and have the ability to explain invoices to others
• Computer experience; knowledge of or demonstrated ability to learn FileMaker Pro, Virtual platforms including ZOOM, Webex and Microsoft Teams
• Attention to detail with ability to perform various complex administrative tasks
• Ability to understand office systems and procedures and to critically analyze situations guided by an understanding of policies and procedures.
• Must deliver quality customer service
• Demonstrate the ability to work independently within a team environment and effectively problem-solve while applying key concepts outlined in the scholarship program’s procedural and policy manual.
• Must have prior data entry experience
• Strong organizational skills, planning skills, and the ability to multitask while working independently, sometimes remotely

Education and Experience Requirements

• High school plus two years of college is required.
• Associate Degree or educational equivalent in a business-related field is preferred.
• Two years related experience required
• Knowledge and/or experience in early care and education programs is a plus
• Working knowledge of office equipment, like printers and fax machines

Special Working Requirements

• An automobile at his/her disposal; a valid, non-suspended NC driver’s license and a current automobile liability policy with continuous coverage. Reasonable accommodations may be made at agency’s discretion.
• Must be able to manipulate and operate office supplies and equipment. Occasionally required to lift up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.
• No substantiation or criminal conviction of child abuse or neglect
• Some positions may require need for flexible schedules, including potential evening and weekend work
• Must adhere to established health and safety protocols when onsite at CCSA’s physical office locations
• If working remotely or approved for a hybrid work arrangement, must have dependable internet access and a home environment conducive for remote work.
• Some positions may require regional/statewide/national daytime and/or overnight travel

CCSA Benefits

CCSA has a generous benefits package. Permanent employees that work at least 20 hours per week are eligible for benefits. Some of the benefits we offer include:

• Section 125 Cafeteria Plan
• Health, dental, vision and life insurance
• Medical and Dependent Care Flexible Spending Accounts (FSA)
• Employer contribution to 401k Retirement Plan
• Paid annual and sick leave
• 15 paid days of holiday leave
• Paid child Involvement Leave
• Paid discretionary leave
• Employee Assistance Program
• Child Care Tuition payments
• And more…

CCSA also offers many fringe benefits. Some of the fringe benefits include:

• Commitment to diversity and equity
• Casual dress work environment
• Hybrid work schedules / flexible schedules
• Direct deposit
• Standing and emergency payroll advances
• Child Care Referral assistance
• And more…

CCSA has been awarded Living Wage Employer Certifications in Orange and Durham Counties, and is a Family Forward NC Certified Employer.

Employment is contingent upon passing a criminal background check. CCSA is no longer requiring the COVID-19 vaccine for employment due to the fact that there is significantly less risk of severe illness.  However, CCSA strongly recommends that employees receive this vaccination in order to minimize the risk of infections in our workplace. 

Job Features

Job Category	Non-Exempt
Division	Professional Development Initiatives
Department	T.E.A.C.H. Early Childhood®
Salary Range	$34,008 – $44,080