Job Summary

Coordinates payments for teacher and provider supplement programs and supports the child care provider data collection and evaluation activities of the Family Support department.

Duties and Responsibilities

• Treat information on CCSA clients, employees or Board members in a confidential manner.
• Assist in the development of payment processes for the Babies First NC program and the teacher supplement component of the Durham Pre-K program.
• Coordinate the collection, tracking and processing of supplement data from child care providers and other program staff.
• Assist in generating monthly and quarterly supplement payment data.
• Provide technical assistance to child care providers regarding program policies, procedures, or any information pertinent to supplement program participation (may include site visits to child care facilities).
• Compile and summarize supplement and child care provider data for reporting, grant-writing, and other needs.
• Assist in the development and implementation of tools and procedures for the collection and regular updating of other departmental child care provider information/data.
• Assist in data collection and analysis for departmental evaluations.
• Assist in the development and maintenance of program policies, procedures, and manuals.
• Assist in internal reviews of program files and data to ensure preparedness for external audits and monitoring visits.
• Provide supervision to temporary administrative staff and volunteers, as needed.
• Serve as agency and department representative to assigned meeting and committees.
• Perform other tasks, as assigned by agency leadership.

Special Skills

• Effective oral and written communication skills with internal and external clients.
• Knowledge of database systems (specifically File Maker Pro), PC’s and MS Office, including Word and Excel, as well as internet research.
• Attention to detail and ability to manage multiple projects and timelines.
• Strong initiative and personal organization skills.
• Strong math skills required.

Education and Experience Requirements

• Bachelor’s Degree in Early Childhood, Social Work, Public Policy, Public Administration or related field with at least four years experience in human services related field;  Master’s Degree preferred.
• Experience with database systems and data management required;  Social Research experience preferred.

Special Working Requirements

• An automobile at his/her disposal; a valid, non-suspended NC driver’s license and a current automobile liability policy with continuous coverage.  Reasonable accommodations may be made at agency’s discretion.
• Must be able to manipulate and operate office supplies and equipment.  Occasionally required to lift up to 25 pounds.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.
• No substantiation or criminal conviction of child abuse or neglect.
• May require need for flexible schedules, including occasional evening and weekend work.
• May work in shared space.
• Limited local travel.

How To Apply

Please submit cover letter and resume to hr@childcareservices.org

Effective October 18, 2021, unless prohibited by law, CCSA will require all staff to certify that they are fully vaccinated in order to be employed.  Those who cannot get vaccinated for medical or religious reasons can request an accommodation where required by law.